Bergstrom Chevrolet of Green Bay

Our Reviews

Jay V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/24/2025

No pressure at all. Very friendly, courteous and professional.

Carlos Martin

3/25/2025

Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

William R|2024 Chevrolet Colorado

Confirmed Sales Customer

3/24/2025

Very explanatory

Tanner Schram

3/25/2025

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Sarah W|2020 Chevrolet Traverse

Confirmed Service Customer

3/25/2025

Shawn is great!

3/27/2025

Sarah, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Little Suamico, WI

Christine M|2025 Chevrolet Traverse

Confirmed Sales Customer

3/25/2025

From the time we arrived until the time we left, it was a comfortable, non-pressured, informative experience. I felt that they were open, friendly and answered any questions I had.

Tanner Schram

3/27/2025

Christine, we're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

Business Response

Gresham, WI

Cody W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/25/2025

Went well

Brandon Murray

3/27/2025

Cody, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

Business Response

New London, WI

Craig C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/26/2025

I went to Bergstrom Chevrolet intending to buy my new truck there because it's the site of my previous Silverado purchase. It was Broadway Chevrolet back then. My salesperson was Ryan and my plan was to work with him again. We would touch base over the years when I would stop in for service. I was quite disappointed to find out that he had moved on several months prior. The receptionist introduced me to Kimberly and after talking new trucks and chatting for awhile, I learned that Kim was engaged to be married this summer to Ryan! Wow, what karma. Kim has done a great job helping me locate what I was looking for, getting me a fair price for my trade and walking me through all the necessary steps that are involved in what can sometimes be quite a laborious process. Amanda in the finance department was also instrumental in streamlining my new truck purchase and steering me to a good deal on an extended warranty without pressure. My recent experience at Bergstrom was a good one; one that will keep me coming back.

Kimberly Sprangers

3/27/2025

Craig, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

David M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/27/2025

Steven Bath was very knowledgeable,professional and spent a'lot of time with us explaining different things about the vehicle. In my opinion he went above and beyond to make sure we were satisfied.

Steven Bath

3/28/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Eagle River, WI

Jamie M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/24/2025

Everything went very well. The Bergstom team did a great job in making the purchase of the new vehicle stress free.

Joe Rose

3/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Carol T|2014 Chevrolet Captiva Sport

Confirmed Service Customer

3/24/2025

had my 2014 Chevy Captiva serviced a 2nd time due to key getting stuck in ignition. 1st time no work was done; I was advised to push in on key when turning off ignition and the key "should" come out. It still would get stuck and drained the battery in one incident when I could not remove the key after repeated tries and it stayed stuck overnite. 2nd service, my bill was around $475 for a $40 part. Picked it up and the key got stuck that evening and continues to get stuck daily. I'm at a loss how to proceed.

3/25/2025

Carol, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 498-6666 so we can make your experience a positive one.

Business Response

GREEN BAY, WI

Kelsey W|2024 Chevrolet Trax

Confirmed Service Customer

3/24/2025

In and out very quickly, Vanessa did a great job.

3/2/2025

Kelsey, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Linda W|2014 Chevrolet Equinox

Confirmed Service Customer

3/25/2025

Great

3/26/2025

Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Vickie L|2025 Chevrolet Equinox

Confirmed Sales Customer

3/26/2025

Joe Rose and Lee Hemmersbach went above and beyond and got just the vehicle we wanted

Joe Rose

3/27/2025

Vickie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Charlotte R|2014 Chevrolet Malibu

Confirmed Service Customer

3/26/2025

Awesome as always!

3/27/2025

Charlotte, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Wilfred C|2020 Chevrolet Equinox

Confirmed Service Customer

3/26/2025

I was taken care just as I have come to expect from Bergstrom.

3/27/2025

Wilfred, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Robert L|2025 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Shawn k in Service Department does a great job taking care of his customers, very helpful and knowledgeable

3/28/2025

Robert, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Suamico, WI

Benjamin S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

4/2/2025

Everyone was great to work with. Fast responses on finding and bringing in the truck that I was looking for.

Tanner Schram

4/3/2025

Benjamin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENMARK, WI

Roxanne C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/2/2025

Bill did a great job finding our car since production was shut down on our order. Also explained everything very well and made us feel we can always reach out if we need anything in the future.

William Sullivan Jr.

4/5/2025

Roxanne, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Donald R|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/2/2025

Excellent customer service. There were no issues and everything went smoothly. Brandon was very helpful and answered all questions regarding the purchase of my new vehicle. Awesome job!

Brandon Murray

4/5/2025

Donald, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We sincerely value your business and look forward to your next visit!

Business Response

Niagara, WI

Troy T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/2/2025

I worked with Carlos Martin. He did everything to find me the right truck. We had a couple of trucks that we thought we were going to get but the other dealership sold them before we could get them. He just kept looking and spending a lot of time to find what I liked.

Carlos Martin

4/4/2025

Troy, thank you for your kind review, we are happy to pass along your comments to Carlos here at Bergstrom Chevrolet of Green Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Howards Grove, WI

Roger M|2019 Chevrolet Express

Confirmed Service Customer

4/5/2025

Well friendly and timely.

4/7/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Oshkosh, WI

Melissa P|2022 Chevrolet Blazer

Confirmed Service Customer

4/6/2025

Very courteous and quick service.

4/7/2025

Melissa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GREEN BAY, WI

Gary E|2021 Chevrolet Colorado

Confirmed Service Customer

4/7/2025

It all went well, just disappointed that the vehicle was not run through the wash as in the past.

4/9/2025

Gary, thank you for taking the time to leave us your honest feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SUAMICO, WI

Lisa G|2020 Chevrolet Traverse

Confirmed Service Customer

4/7/2025

No surprise!!😃

4/9/2025

Lisa, we really appreciate your positive review! We can't wait to see you again, have a great day.

Business Response

DE PERE, WI

Dennis O|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/27/2025

The service department fixed my issues. I was disappointed thou that my truck did not go thru the car wash! I thought this was a Chevrolet policy!

3/28/2025

Dennis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Green Bay, WI

Kathy N|2025 Chevrolet Equinox

Confirmed Sales Customer

4/1/2025

Best car buying experience I’ve had and my first brand new car. Kim Sprangers, salesperson and the entire team did everything possible to get me the deal I wanted on my 2025 Equinox. Can’t say enough about how happy I am with how smoothly everything went. A big thank you to all of you😊

Kimberly Sprangers

4/3/2025

Kathy, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Menominee, MI

Valerie A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/1/2025

The pickup of the vehicle went surprisingly quickly. That was a nice surprise

Amara Wheelock

4/3/2025

Valerie, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bergstrom Chevrolet of Green Bay!

Business Response

Green Bay, WI

Tracey P|2022 Chevrolet Traverse

Confirmed Service Customer

4/1/2025

Quick and easy, even with no appointment!

4/3/2025

Tracey, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

FORESTVILLE, WI

Gregory G|2025 Chevrolet Equinox

Confirmed Sales Customer

4/2/2025

The process was super quick and easy! The people are friendly.

Brandon Murray

4/3/2025

Gregory, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

Escanaba, MI

Bennett G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/7/2025

They did an awesome job and expectations were all met. Thank you!

4/9/2025

Bennett, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Andrew M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2025

Excellent staff, great communication on vehicle repair status updates.

4/9/2025

Andrew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Daniel V|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/8/2025

Brandon was fantastic to work with highly recommend him and his team!!

Brandon Murray

4/9/2025

Daniel, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Krakow, WI

Cindy K|2021 Chevrolet Trailblazer

Confirmed Service Customer

4/7/2025

Shawn at Ashland ave is a great employee, friendly, knowledgeable, very polite and efficient with my car on numerous occasions.

4/9/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

John R|2025 Chevrolet Suburban

Confirmed Sales Customer

4/7/2025

Made our buying experience very pleasant! Bergstrom gained a customer for life!

Tanner Schram

4/9/2025

John, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

De Pere, WI

Nathan R|2024 Chevrolet Colorado

Confirmed Sales Customer

4/8/2025

F

Tanner Schram

4/9/2025

Nathan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

De Pere, WI

Patricia S|2025 Chevrolet Equinox

Confirmed Sales Customer

4/9/2025

Carlos Martin was very knowledgeable on the vehicle we purchased. He was thorough in checking the inventory to find the vehicle that had everything we were looking for. Amanda, in the financing group was friendly and made it easy and quick to get the financing approved and all paperwork completed. Overall, it was a comfortable and fun experience!

Carlos Martin

4/10/2025

Patricia, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MARINETTE, WI

Mark M|2023 Chevrolet Tahoe

Confirmed Service Customer

4/9/2025

Excellent service

4/10/2025

Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Mary T|2019 Chevrolet Tahoe

Confirmed Service Customer

4/9/2025

Jared was the best person we have ever dealt with. So happy we chose this location to purchase my Tahoe and our Corvette.

4/10/2025

Mary, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUXEMBURG, WI

Sandi D|2019 Chevrolet Traverse

Confirmed Service Customer

4/10/2025

The wait time was short and the person who helped us explained everything clearly.

4/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Kimberly K|2009 Chevrolet Impala

Confirmed Service Customer

4/11/2025

Had a tire sensor go out, and had an oil change. Used the Shuttle service. Was a great experience

4/13/2025

Kimberly, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Michael R|2021 Chevrolet Tahoe

Confirmed Service Customer

4/8/2025

Efficient, accommodating, great customer service.

4/9/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Bryce R|2025 Chevrolet Malibu

Confirmed Sales Customer

4/8/2025

Joe Rose was an excellent sales man and very professional and was very thorough with everything about my car.

Joe Rose

4/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

Two Rivers, WI

Andrew C P|2023 Chevrolet Traverse

Confirmed Service Customer

4/9/2025

excellent

4/10/2025

Andrew, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LTL SUAMICO, WI

Edward P|2016 Chevrolet Tahoe

Confirmed Service Customer

4/10/2025

Employees were so kind as always and service was much quicker than expected!

4/12/2025

Edward, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

DE PERE, WI

Brenda S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/11/2025

Thank you for letting me switch trucks. The red trail boss just got my heart. Everyone very understanding on how I had a change of heart on the steerling silver one. Everyone was very nice.

Christina Kemp

4/13/2025

Brenda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Green Bay, WI

Michael A|2025 Chevrolet Tahoe

Confirmed Service Customer

4/11/2025

I was greeted and taken care of as soon as I arrived. Service was fast and everything was explained.

4/13/2025

Michael, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

GREEN BAY, WI

Michelle V|2025 Chevrolet Equinox

Confirmed Sales Customer

4/13/2025

Bill explained everything on the vehicle we purchased and answered all our questions. Very helpful. The finiance process was fairly quick and easy.

William Sullivan Jr.

4/15/2025

Michelle, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Green Bay, WI

Mark P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/14/2025

All good. As it always is!

4/15/2025

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

STURGEON BAY, WI

Devin S|2012 Chevrolet Silverado

Confirmed Service Customer

4/14/2025

Nice place

4/15/2025

Devin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

SUAMICO, WI

Brianna D|2025 Chevrolet Trax

Confirmed Sales Customer

4/11/2025

Felt as though I received the appropriate information to feel confident in my purchase.

Steven Bath

4/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

Gillett, WI

Kristine B|2025 Chevrolet Equinox

Confirmed Sales Customer

4/13/2025

Tanner was very knowledgeble,, friendly, and worked hard to get my price point.

Tanner Schram

4/14/2025

Kristine, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

Suamico, WI

Howard M|2021 Chevrolet Equinox

Confirmed Service Customer

4/13/2025

Very fast and fair work done by your organization

4/14/2025

Howard, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SUAMICO, WI

Lacee V|2025 Chevrolet Blazer

Confirmed Sales Customer

4/13/2025

Bill was absolutely wonderful!! Very knowledgeable and attentive to my desires for what I was in the market for. He's very professional but down to earth, not pushy or stuck up in any way. I am thrilled with my car...give bill a big fat raise! I will recommend him to anyone in the market for a new vehicle!

William Sullivan Jr.

4/14/2025

Lacee, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Pulaski, WI

Kayla S|2025 Chevrolet Traverse

Confirmed Sales Customer

4/14/2025

My wife and I thoroughly enjoyed the entire experience. Everyone we interacted with were great. Our sales associate Brandon was attentive and very personable. Tanner the sales associate next to us helping another couple took great care of them and let our 4 year old daughter pick a toy from a drawer behind his desk while he was working wifh his guests. Colleen the receptionist colored with our daughter while still answering phones. Victor in Finance and Lee the Manager we spoke with were both great as well. Everyone was friendly and had great humor. The entire experience felt genuine and didn't feel at all like a typical sales experience. We will be back.

Brandon Murray

4/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Gwinn, MI

Bradley A|2017 Chevrolet Camaro

Confirmed Service Customer

4/14/2025

My Service Advisor was Great! She kept updated on my vehicle.

4/16/2025

Bradley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Chet L|2024 Chevrolet Colorado

Confirmed Service Customer

4/15/2025

Your service team is TOP NOTCH! Eric Chase (Technician) is the best in the business; hands down! Your courtesy shuttle made it easy to drop off and pick up my vehicle. Nothing but a great experience!

4/16/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! We hope you have a great day!

Business Response

De Pere, WI

Kenneth N|2025 Chevrolet Blazer

Confirmed Sales Customer

4/14/2025

It was amazing. Sales person and finance person worked great to get us the best deal. Tanner went above and beyond to help us. His personality was fantastic. I’d deal with him anytime. I definitely will spread the word how great Bergstrom is to deal with. Thank you so much. Ken and Shirley Nelson. Marquette Mi.

Tanner Schram

4/16/2025

Kenneth, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Marquette, MI

Brian H|2012 Chevrolet 1500 Silverado

Confirmed Service Customer

4/15/2025

I have never seen service as poor as I received. From the start, the communication between the service tech and I wasn’t acceptable. Every time I would call, I received a voicemail and occasionally it would take days to get a response. When trying to pay a bill, I was transferred to 6 different people and even one customer instead of handling the issue at hand.

4/16/2025

Brian, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 498-6666 so we can make your experience a positive one.

Business Response

BLACK CREEK, WI

Tony F|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/15/2025

I was very happy to get an appointment for an oil change on the day I called to set it up. All was timely and went well and I got out in a little less than an hour. Keep up the good work. Dennis did well.

4/16/2025

Tony, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WRIGHTSTOWN, WI

James M|2025 Chevrolet Trax

Confirmed Sales Customer

4/16/2025

I will come back and buy more cars from u guys. Carlos was a great person to work and the team worked with me on getting my knew trax.

Carlos Martin

4/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Seymour, WI

Cheryl D|2024 Chevrolet Equinox

Confirmed Service Customer

4/16/2025

I did not have an appointment and I still was able to have my vehicle serviced.

4/17/2025

Cheryl, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Erica K|2025 Chevrolet Traverse

Confirmed Sales Customer

4/17/2025

Lee was definitely made for his job- he remembers people and has an easy natural way of interacting and finding things to bond over. Tanner is charismatic and not at all pushy or in your face which I appreciated so much. Their ability to realize when we needed a minute to talk privately and to listen when I said I didn’t want the top of the line made me choose purchasing through them

Tanner Schram

4/18/2025

Erica, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenleaf, WI

Steven F|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

4/17/2025

Everything was handled quickly and efficiently. The people who I worked with were very gracious and helpful. I was out of there, and on the road home in one hour!

William Sullivan Jr.

4/18/2025

Steven, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Gwinn, MI

Kristal K|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/17/2025

Quick and easy appointment. Dennis was great to work with. Knowledgeable and friendly!

4/20/2025

Kristal, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Kevin M|2025 Chevrolet Traverse

Confirmed Sales Customer

4/18/2025

Amara is a patient and attentive agent of Bergstrom.

Amara Wheelock

4/20/2025

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Appleton, WI

Colleen M|2025 Chevrolet Traverse

Confirmed Sales Customer

4/18/2025

I have shopped for a new Traverse for about 6 months, I traveled and contacted several dealers and no one seemed to be able to find any Traverse for me or even keep on contact. I had just decided I would keep my 2021 Traverse when my daughter (getting her oil changed on her vehicle bought at your dealership called me to tell me several 2025 Traverse cars were coming in last Friday. She made an appointment for me with Kris and I brought my NEW 2025 Traverse home Wednesday! I LOVE IT!!!

Christopher Krause

4/21/2025

Colleen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenleaf, WI

Kevin L|2024 Chevrolet Colorado

Confirmed Service Customer

4/20/2025

Service was done in a timely manner Friendly atmosphere

4/21/2025

Kevin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Denmark, WI

Felicia Y|2025 Chevrolet Equinox

Confirmed Sales Customer

4/20/2025

Our sales man was super helpful and he did a top notch job with us

Steven Bath

4/21/2025

Felicia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Manitowoc, WI

James S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/21/2025

Shawn my service advisor did a great job

4/22/2025

Jim, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Green Bay, WI

Scott B|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/21/2025

Great overall experience. Joe was super to work with, made the process easy and answered all our questions.

Joe Rose

4/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

Bellevue, WI

Doug H|2015 Chevrolet Impala

Confirmed Service Customer

4/15/2025

Great service Great employees. Very satisfied like last time I was there. Would recommend to all. I don't just feel like a number being shuffled through, More like a welcomed friend. Thank you for another great service at very competitive prices.

4/16/2025

Doug, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bergstrom Chevrolet of Green Bay!

Business Response

GREEN BAY, WI

Shawn D|2021 GMC 2500HD Sierra

Confirmed Service Customer

4/17/2025

Salesman was great

4/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OCONTO, WI

Gregg N|2019 Chevrolet Equinox

Confirmed Service Customer

4/17/2025

Nice work done & fast like to thanks Tom L. in service for everything

4/18/2025

Gregg, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

De Pere, WI

Carol M|2023 Chevrolet Equinox

Confirmed Service Customer

4/20/2025

Pleasant and relaxing

4/21/2025

Carol, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ONEIDA, WI

Harlan S|2025 Chevrolet Equinox

Confirmed Sales Customer

4/21/2025

Great

Brian Farley

4/22/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Reedsville, WI

Harvey D|2021 Chevrolet Equinox

Confirmed Service Customer

4/21/2025

On time pleasant people being able to make an appointment for an oil change really helps

4/22/2025

Harvey, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

MANITOWOC, WI

Joseph T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/21/2025

Jeff Lashock was just incredible, It’s hard to believe a man of such talent can be found selling vehicles but fortunately for me he is. I wish I had more money so I could buy more from him

Jeff Lashock

4/22/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Michael V|2019 GMC 2500HD Sierra

Confirmed Service Customer

4/23/2025

I called prior to scheduling my service to get pricing on an oil change, tire rotation, and fuel filter change. Quoted price was $100 less than what I paid. Additionally, it took 2.5 hours for the above service. I informed Matt of this upon exiting and his response was he did not talk to me on the phone when scheduling and 2 hours for an oil change is normal. Communication with accurate information would be helpful in the future.

4/24/2025

Michael, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

NEW FRANKEN, WI

Brock G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2025

Came in for an oil change and everyone was very helpful. Gave me a lot of other info about the upcoming maintenance schedule. Was in and out in an hour! Thanks!

4/23/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

De Pere, WI

Randall K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/22/2025

No issues!

4/23/2025

Randy, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Ann R|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/22/2025

Once we finally were able to make contact with the service department, it went fairly smooth. But it took us almost 10 days and many non-return phone calls to get some sort of service. I will not be recommending Bergstrom Chevrolet to anyone in fact I will probably tell them not to buy or purchase or use anything from them.

4/23/2025

Ann, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

WASHINGTON ISLAND, WI

Terry E|2024 Chevrolet Equinox

Confirmed Service Customer

4/23/2025

I had a new service advisor named Tate and she was possibly the best service advisor I have ever had. I was impressed with her knowledge, friendliness, and courtesy.

4/25/2025

Terry, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NEW FRANKEN, WI

Robin And Dorothy S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/24/2025

Longer than expected wait.

4/25/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRILLION, WI

Alissa W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/24/2025

Steven was a great help while I was trying to figure out what car to choose. I initially went into Bergstrom to just look at there options but Steven was very knowledgeable and was able to give us an offer we could not refuse.

Steven Bath

4/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Lynn C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/24/2025

Waiting area very comfortable. Staff is friendly.

4/25/2025

Lynn, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

PULASKI, WI

Lorie T|2025 Chevrolet Traverse

Confirmed Sales Customer

4/25/2025

Had a very good experience here, Mason Erdmann was fantastic, not pushy at all. The girl that explained all the features of the vehicle was also great!

Mason Erdmann

4/28/2025

Lorie, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Luxemburg, WI

James H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/25/2025

No problems, had the truck I wanted for a decent price and great service. Truck was ready for pick up at my time. Thanks Kim

Kimberly Sprangers

4/27/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Stephenson, MI

Alli H|2022 Chevrolet Suburban

Confirmed Service Customer

4/25/2025

Shawn is always very knowledgeable and gets our vehicle into service quickly. Thank you for all your hard work.

4/27/2025

Alli, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

GREEN BAY, WI

Jennifer R|2021 Chevrolet Equinox

Confirmed Service Customer

4/27/2025

Thorough explanation. Quick service.

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Brian R|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/28/2025

Long time customer of Broadway now Bergstrom Chev/VW. Always great customer experience with sales and service staff, currently Bryan K. and Tate V. January 2025 sales were new Chev Trax and Trail Blazer great staff relationship with Bryan K., Bill S. and Amanda. Only service issue to date was on the Trail Blazer the backup camera did not work consistently and had to have a few appointments with Tate to resolve the issue, she did a great job in keeping me up to date with the issue and final replacement with a new camera. I will use Tate without question for future service needs. Brian Ruechel.

4/29/2025

Brian, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Paul P|2025 Chevrolet Suburban

Confirmed Sales Customer

4/29/2025

Chris Krause found a vehicle on the ground for me which was very important in my purchasing decision. He is excellent to work with and did a thorough demonstration both inside and outside the vehicle

Christopher Krause

4/30/2025

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Michael M|2014 Chevrolet Corvette

Confirmed Service Customer

4/29/2025

Tommy was great to work with as well as the Stephanie, the on-site Progressive insurance adjuster.

4/30/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Ryan P|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/30/2025

My appointment started right on time and was completed within the expected wait time. Mathew Heim and the team at Bergstrom were all friendly and very courteous.

4/30/2025

Ryan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENMARK, WI

William R|2020 Chevrolet Colorado

Confirmed Service Customer

4/28/2025

The service was excellent. The service rep was great, and my vehicle was done timely.

4/29/2025

William, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again soon!

Business Response

GREEN BAY, WI

Keith B|2023 Chevrolet Corvette

Confirmed Service Customer

4/29/2025

Great experience with Shawn. Service completed in a timely manner. However I was a bit surprised at the increased cost of my oil change. Last June it was $179 and this time it was $244. That is an unbelievable increase.

4/30/2025

Keith, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MENOMINEE, MI

Michael W|2025 Chevrolet Malibu

Confirmed Sales Customer

4/30/2025

No complaints. It went very well.

Andrew Reitz

5/1/2025

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

De Pere, WI

Ann B|2023 Chevrolet Traverse

Confirmed Service Customer

4/30/2025

I think that 1 hour and 40 minutes is too long to wait for a scheduled oil change and tire rotation. My husband had to ask if it was done. We are unhappy.

5/1/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Mark N|2025 Chevrolet Suburban 1500

Confirmed Service Customer

4/30/2025

Shane is great and I will always schedule with him as my service advisor. Clean service center, great people! Look forward to my next visit.

5/2/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Chicago, IL

Neil S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/1/2025

Our Sales Representative Kim was knowledgable, available and creative in finding our vehicle. She was attentive to our wishes and maintained contact with us during the search. Nicely Done Kim. Justin was very thorough in his explanation of finance options. His easy going style coupled with his experience in the field were also comforting to us as buyers. Thanks Justin. Neil & Diane Strobel

Kimberly Sprangers

5/2/2025

Neil, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Gayle F|2018 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

I brought my car in for some diagnostic work. Service Rep Jared kept me up to date on what was being done and what needs to be done in the future.

5/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

ONEIDA, WI

Paul P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2025

My new service tech did a Tate did a great job. And mechanics Bryan and Ryan also did a great job. Was in florida for the winter and had issues with my truck. They had my truck for 3 hours and found nothing. Ryan and Bryan had it about a half hour and found the problem. Pay these people well. It's hard to find good help these days.

5/1/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We hope you have a great day!

Business Response

GREEN BAY, WI

Robert J|2024 Chevrolet Silverado Medium Duty

Confirmed Sales Customer

4/30/2025

Chris was awesome and very helpful. His 20+ years of experience really helped us make the right choice of a truck. His follow through was also outstanding Amanda was also great to work with, she made the closing so easy. Both of these folks are outstanding.

Christopher Krause

5/1/2025

Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

STURGEON BAY, WI

Jacob M|2021 GMC 1500 Sierra

Confirmed Service Customer

4/30/2025

Terrible communication! Don’t return calls. Left 3 people voicemails including the assistant service manager Dustin and never received a call back. No updates. Will never be going back. This is the second time now where the communication has been horrible.

5/1/2025

Jacob, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

Coleman, WI

Edilberto T|2023 Chevrolet Blazer

Confirmed Service Customer

4/30/2025

Friendly staff and professional services.

5/1/2025

Edilberto, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Appleton, WI

Wesley R|2016 Chevrolet Colorado

Confirmed Service Customer

5/1/2025

They did a great job in a very reasonable amount of time.

5/2/2025

Wesley, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Linda G|2025 Chevrolet Blazer

Confirmed Sales Customer

5/1/2025

All of the Bergstrom team were very professional and helpful. There was no high pressures in dealing with them. It was a good experience.

Kimberly Sprangers

5/2/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Neenah, WI

Janice B|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/2/2025

The service advisor was friendly, knowledgeable and helpful.

5/3/2025

Janice, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Pamela P|2025 Chevrolet Malibu

Confirmed Sales Customer

5/2/2025

Sales person, Brian was extremely friendly and knowledgeable about my vehicle answering all my questions.

Brian Farley

5/3/2025

Pamela, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

Green Bay, WI

Tracy C|2018 Chevrolet Equinox

Confirmed Service Customer

5/2/2025

I was able to get in quickly and they addressed the problem. Tate was super friendly and helpful!

5/3/2025

Tracy, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Darrell H|2025 Chevrolet Traverse

Confirmed Sales Customer

5/2/2025

Excellent customer service. Very professional, very pleased.

Kimberly Sprangers

5/3/2025

Darrell, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Iron Mountain, MI

Catherine J|2025 Chevrolet Equinox

Confirmed Sales Customer

5/2/2025

From the girl who greeted me and offered me coffee, to Steve Bath, my salesperson to your general manager and financial director everyone treated me with respect and listen to my questions.

Steven Bath

5/3/2025

Catherine, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Escanaba, MI

Scot L|2013 Chevrolet Malibu

Confirmed Service Customer

5/5/2025

Service was on time, pleasant and helpful. Parts department had what I wanted on hand. Both departments were clean, and courteous.

5/7/2025

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Michael S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/6/2025

Great service!

5/7/2025

Michael, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Baileys Harbor, WI

Dennis C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/6/2025

People were friendly

5/7/2025

Dennis, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KEWAUNEE, WI

Judith Z|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/7/2025

Everyone was courteous. Brandon updated my Chevrolet app and paired my phone with my new vehicle and put my disability plates on for me. He went through the features that were different from my 2024 Trax and made sure I was comfortable with all the vehicle features. It was a great experience, from test driving to filling out paperwork and taking delivery of the Trailblazer it was under 2 hours of my time and that I appreciate. The vehicle was clean, full tank of gas (bonus!) I wasn't sure if I would have a ride to the dealership and Brandon offered to pick me up at my home-- that was a nice gesture. Thus far I am very pleased with the vehicle and was very pleased with everyone I interacted with

Brandon Murray

5/8/2025

Judith, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Hobart, WI

Sandra B|2020 Chevrolet Equinox

Confirmed Service Customer

5/1/2025

Customer service is great! Service writers are very helpful and courteous. The little extras like replacing key fob battery and a car wash are greatly appreciated!!!!

5/2/2025

Sandra, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Scott G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/1/2025

Brandon Murray was very helpful and accommodating.

Brandon Murray

5/2/2025

Scott, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Green Bay, WI

Steven T|2021 Chevrolet Tahoe

Confirmed Service Customer

5/1/2025

Shawn treated my car as it was his and wanted to ensure there were no unresolved issues.

5/2/2025

Steven, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Jeffery D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/5/2025

Unfortunately, it took a 1 1/2 hours for a scheduled oil change. Why?

5/6/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LUXEMBURG, WI

Randall K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/5/2025

Second vehicle purchased in 2025 from Ken Goltz. Very polite and professional salesman.

Kenneth Goltz

5/6/2025

Randall, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Green Bay, WI

Thomas R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/6/2025

Everything was handled perfectly from start to finish

5/7/2025

Thomas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Tom B|2021 Chevrolet Corvette

Confirmed Service Customer

5/6/2025

My experience at the dealership was perfect. The facility, the service, the reps, and the work performed were everything I expected. Thanks for taking care of my Corvette.

5/7/2025

Tom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ronnie N|2023 Chevrolet Tahoe

Confirmed Service Customer

5/6/2025

my gm rewards web site was down. could not pay for oil change with my points.

5/7/2025

Ronnie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREEN BAY, WI

William B|2017 Chevrolet Colorado

Confirmed Service Customer

5/6/2025

It was as advertised. No surprizes

5/7/2025

Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you need anything else, please don't hesitate to call or stop by. Have a great day!

Business Response

Green Bay, WI

Jeffrey M|2021 Chevrolet Colorado

Confirmed Service Customer

5/6/2025

Tommy Love was very helpful and knowledgeable.

5/8/2025

Jeffrey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Joyce K|2025 Chevrolet Trax

Confirmed Sales Customer

5/6/2025

Friendly and fast

Tanner Schram

5/8/2025

Joyce, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

Green Bay, WI

Jeffrey K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

All my needs were met, and the service advisor was great. What baffles me a bit though is that I brought my vehicle in for an oil change and made them aware that my truck was making ticking noises. Tate, my service advisor, asked me if I had a few hours to have them look everything over. I told them no I had to get on with my day so they just performed the oil change. When I left the dealership, I noticed the ticking noise seemingly louder and also it was making some clunking noises coming from the transmission when shifting. I wound up just bringing the vehicle back to the dealership and a loaner was arranged for the weekend. Had I’ve been offered a loaner to begin with, I would’ve taken that right away. Instead, I paid for an oil change that would’ve been done anyway when the warranty work was performed. I feel like I shouldn’t have had to pay for that oil change.

5/8/2025

Jeffrey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Leonard A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/9/2025

Customer service is king, and Jared in the service department should be commended for keeping me informed of what was going on with the diagnosis, repairs, and parts needed.

5/12/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Forestville, WI

Richard B|2023 GMC Yukon XL 1500

Confirmed Service Customer

5/9/2025

Very fast. Nice facilities for waiting

5/11/2025

Richard, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Joan J|2024 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Was great. Everyone friendly and not a long wait. Car was was a bonus!

5/12/2025

Joan, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Suamico, WI

Mike E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

Very nice people, great work they did on my truck and fast

5/8/2025

Mike, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

De Pere, WI

Rechel S|2025 Chevrolet Trax

Confirmed Sales Customer

5/7/2025

Stephen Bath did a great job at answering all of my questions and concerns. I have never been a Chevy girl and no one but Stephen could have sold me that Chevy and additional warranties.

Steven Bath

5/8/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Karen S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/7/2025

Our salesperson Steven Bath and the rest of Bergstrom Chevy Green Bay team were great on how they facilitated the purchase of our 2025 Chevy Traverse RS. They worked very hard on the vehicle search process and kept us informed every step of the way even when there were some setbacks. We couldn't be more pleased.

Steven Bath

5/8/2025

Karen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

John M|2017 GMC Savana

Confirmed Service Customer

5/9/2025

All good! Took care of us very last minute! I would take it there again! Knowledgeable mechanics.

5/11/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Marvin B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/9/2025

Steven was our salesman and we felt comfortable with him right away. He was honest and upfront with us without pushing us, which we appreciated. Very helpful. The management througout was very good to work with and even down to the other sales people on the floor that acknowleged us. It was so nice to see a workforce that worked together and seemed to all enjoy being there. I always notice the total atmosphere. I felt comfortable enough that I could come in myself. Donna Baranczyk

Steven Bath

5/11/2025

Marvin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

great service Shawn does a wonderful job with his customer service and helpful answer and question you have concerns about

5/14/2025

Nevin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

DE PERE, WI

Mark G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/13/2025

Salesman was easy to work with and did a great job

Joe Rose

5/14/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Patricia L|2019 Chevrolet Colorado

Confirmed Service Customer

5/9/2025

very good

5/11/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Deborah T|2019 Chevrolet Trax

Confirmed Service Customer

5/11/2025

On two separate occasions I tried to make an appointment online. No response was recieved. Got an email from Gabby Lewis, was informed I would recieve a call, never received. Finally I made a phone call and got an appointment. Once in the service department everyone was great. Will never use your online service request again, that aspect of service is subpar and is rated a negative 10.

5/12/2025

Deborah, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

GREEN BAY, WI

Bob B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/11/2025

It appears you misplaced my lug nut key as it was missing during this service and the only other time it would have been used was when you rotated my tires at my last service. Also, I forgot my keys at your place the last time I did a service without realizing it. You gave me my keys at this service. It would have been great if you would have called me after the last service and let me know that I forgot my keys there. I have been searching for my keys at home for the past couple of months

5/12/2025

Bob, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact us at (920) 498-6666 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

Green Bay, WI

Rebecca H|2025 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

The staff was friendly. The service staff was very prompted. Thank you so much!

5/14/2025

Rebecca, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We hope to see you soon!

Business Response

GREEN BAY, WI

Arnold K|2015 Chevrolet Equinox

Confirmed Service Customer

5/14/2025

my experience at bergstrom was good. this was my second part to go bad at 3000 miles.it seems that this part should have lasted longer than that.

5/15/2025

Arnold, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

GREEN BAY, WI

Bernard F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2025

It was great from the sales department to the service I needed

5/16/2025

Bernard, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Todd S|2022 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Great job. Nice people

5/16/2025

Todd, thank you; we appreciate your feedback! We hope to see you soon!

Business Response

Shawano, WI

Brian J|2025 Chevrolet Corvette E-Ray

Confirmed Service Customer

5/15/2025

Had some scuffs on my new car and they fixed them perfectly. Also rear camera not working, Bergstrom replaced. All great!

5/16/2025

Brian, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

De Pere, WI

Steven C|2025 Chevrolet Equinox

Confirmed Service Customer

5/13/2025

Timely service. Vehicle inspection was explained very well.

5/14/2025

Steven, your wonderful feedback and rating mean a lot to us. Thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again.

Business Response

Oconto Falls, WI

Adam K|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/14/2025

Great buying experience. Carlos was great to deal with.

Carlos Martin

5/15/2025

Adam, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Green Bay, WI

Ty B|2025 Chevrolet Equinox

Confirmed Sales Customer

5/15/2025

I liked the speed at which we were able to complete our vehicle buying experience. Our salesperson, Bill Sullivan was incredibly helpful and available for all our needs.

William Sullivan Jr.

5/16/2025

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Sobieski, WI

Michelle R|2024 GMC Terrain

Confirmed Service Customer

5/15/2025

I was there almost 2 hours I imagine you were busy but no one tells you how long it will take and then asked when I got there who my advisor was didn’t know cause I booked it in line . Oh well I like the Ashland store better then Taylor store at least I knew which door to go in for my oil change at Taylor one sales man never told me when I bought my vehicle which do you use for oil change or never called to see how I liked my vehicle after purchase and I mentioned it like 2 times on three site and 1 time to one advisor by your store just not good customer service for the sales person

5/16/2025

Michelle, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

Green Bay, WI

Cole P|2024 Chevrolet Colorado

Confirmed Sales Customer

5/15/2025

Everyone was super friendly and helped me through the whole process! They were super knowledgeable and answered all of my questions!

Brian Farley

5/16/2025

Cole, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Brad C|2023 Chevrolet Tahoe

Confirmed Service Customer

5/15/2025

My windshield wiper fluid is empty. Makes me wonder what else was missed. Shuttle guys are great.

5/16/2025

Brad, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DE PERE, WI

Jan K|2025 Chevrolet Malibu

Confirmed Service Customer

5/16/2025

The service staff are very polite and professional. Our vehicle service was carried out in a timely manner, and the waiting lounge was clean and comfortable. Thank you, to the Bergstrom team on Ashland, Green Bay. Mike & Jan

5/18/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Robert P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/18/2025

Our service was not only complete but it didn’t take very long to take and they were thorough

5/19/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BONDUEL, WI

Julie K|2012 Buick Regal

Confirmed Service Customer

5/18/2025

Vanessa did a great job working me in, and explaining my situation with my car. They were very efficient in servicing my car.

5/19/2025

Julie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Leah C|2023 Chevrolet Blazer

Confirmed Service Customer

5/18/2025

Easy. Had an appt and took the normal time to complete.

5/19/2025

Leah, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SUAMICO, WI

Thomas P|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/20/2025

The services were preformed well. My vehicle was not washed when they were completed. If I’m spending $135 I expect a complimentary wash. It takes 5 minutes.

5/21/2025

Thomas, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

GREEN BAY, WI

Edwin F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2025

Quick turn around good communication

5/22/2025

Edwin, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Craig H|2013 Chevrolet Impala

Confirmed Service Customer

5/20/2025

I had prompt service, and I'm very happy with my experience again. Thank You

5/21/2025

Craig, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Russell L|2017 Chevrolet Traverse

Confirmed Service Customer

5/20/2025

Great service

5/21/2025

Russell, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Angela K|2024 Chevrolet Malibu

Confirmed Service Customer

5/20/2025

There for my first included oil change, tire rotation, and another issue. Was easy to schedule online. Chose Shawn as the technician. He was professional and kept me in the loop.

5/21/2025

Angela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Coleman, WI

Jacquelyn B|2025 Chevrolet Trax

Confirmed Sales Customer

5/20/2025

Everyone was very friendly and our salesman Joe Rose went above and beyond in the purchase process

Joe Rose

5/21/2025

Jacquelyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Suamico, WI

Kari H|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/15/2025

Quick and easy

Steven Bath

5/16/2025

Kari, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Kewaunee, WI

Virginia A|2025 Chevrolet Equinox

Confirmed Sales Customer

5/16/2025

Carlos was friendly, knowledgeable and made our buying experience so enjoyable. I would recommend him to everyone!

Carlos Martin

5/17/2025

Virginia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Hobart, WI

Daniel D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/19/2025

Came in to get oil changed but also to look at my brakes because the brakes they put in the last time I was there, they squeaked. After a day or two after they looked at the brakes, they are squeaking again. Also, I stated that the engine light was on to take a look at it. After a couple of days, the light came back on. The people are very professional and easy to talk to but why are my brakes squeaking again and my engine light is back on?

5/19/2025

Daniel, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (920) 498-6666.

Business Response

BRILLION, WI

Dennis C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/21/2025

Loved our sales person. Didn't feel pressured. He listened to what we wanted

Steven Bath

5/22/2025

Dennis, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

Niagara, WI

Hank C|2021 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Vanessa is awesome.

5/22/2025

Hank, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

GREEN BAY, WI

Perry K|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

Shawn provided excellent service from check-in to keeping me informed of my vehicle status and conclusion. Dustin was very patient and accommodating when I checked out, taking the time to make sure the work was done to my satisfaction

5/22/2025

Perry, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Wrightstown, WI

Tammy K|2015 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Everyone was very helpful. Informative, and the service was fast. Also, very nice surprise that they washed my car as well. I was very appreciative of that.

5/22/2025

Tammy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

De Pere, WI

Charles R|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/22/2025

Work was done properly and in a timely manner.

5/23/2025

Charles, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again soon!

Business Response

DE PERE, WI

Lynda S|2024 Chevrolet Malibu

Confirmed Service Customer

5/22/2025

Coffee was great!

5/23/2025

Lynda, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

De Pere, WI

Kari M|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/22/2025

I appreciated that they took the time to listen and utilized their knowledge and expertise to identify the issue with my vehicle.Tommy Love was very helpful and I appreciate him going above and beyond to get this resolved.

5/23/2025

Kari, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHAWANO, WI

Rene C|2023 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

friendly people, greeted as soon as we arrived

5/23/2025

Rene, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Howard, WI

Jessica K|2017 Chevrolet Suburban

Confirmed Service Customer

5/22/2025

Everyone is kind, informative, helpful, and quick!! The waiting area is clean and well maintained.

5/23/2025

Jessica, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Scott P|2025 Chevrolet Corvette

Confirmed Sales Customer

5/23/2025

Bill is awesome

William Sullivan Jr.

5/24/2025

Scott, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Amanda K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

My Vehicle only has 34,420 miles on it and was bought with a certified GM warranty. I drove 45 miles out of town to a clients work location as I run a small garden landscaping business when suddenly the solid engine light came on with "reduced acceleration drive with care" which had me totally scared. I was within 5 miles of the Shawano Buss dealership which I stopped in to at their mercy to ask for help. The service guy there explained it would be several days before he could get the part or even fit me in to their schedule. He explained it was a bad oil selanoid seal-- I asked him if it was safe to even drive to my clients a few miles away and if he could check the oil. Dean responded that it would be a huge waste of his time to do so with his arms crossed defiantly. I asked him if he actually heard how that sounded again reiterating the fact that my vehicle should be warranty covered and pleading with him to please check the oil-- he didn't want to help me that became very clear. I went to my truck and explained what happened to my boyfriend asking him to please call Shawn at Bergstrom in Green Bay to ask for guidance on what to do as I didn't want to further damage my vehicle. In the meantime I finally got assistance from a Shawano sales lady and they checked my oil to which was none dry on the dip stick. They put 3 qrts into it before we got a decent read. In the meantime Shawn arranged for me to come in that day to Bergstrom and I safely made it-- I explained that this was the most critical 2 weeks for my small garden business of which I use my truck to haul a couple thousand plants every year Memorial Day weekend. I felt instantly relieved once my vehicle was in Shawn's capable service dept as he helped me with a battery problem with my truck not starting. I felt reassured they'd do what they could and at least be honest with timeline so I could make informed business decisions and alternate plans if needed. The next day in just under 24 hrs from drop off- my truck was all set to go and I didn't miss a beat of work thanks to the mechanic who diligently dealt with a not so simple and hard to reach part which I equate to performing open heart surgery on a bad valve in my trucks work heart. *In all seriousness I know it had to be a trickier spot and the video inspection showed that the garage was all wet from the constant rain we had all that day and the vehicles being fixed- my human heart goes out to him after watching a YouTube that explained how that repair goes. I am extremely grateful to Bergstrom for turning around the absolute worst GM dealership experiences I ever had and wowing me with an unforgettable 24 resolve to have me back up and running with our any real delays outside of Mother Nature. I can not begin to say the relief and feeling I had of quietly retreating to my truck in Shawano at the Buss dealership when I knew with full confidence that Shawn would take care of me respectfully and with the dignity deserving of everything a GM certified warranty should be backed with by its dealers. I would like it noted that the Buss dealership in Shawano has a sign that says "We deserve the right to service local customers first who actually purchase vehicles from us"-- I found that to be tasteless and small minded-- because if you provide consistent above and beyond service to me when I haven't purchased a vehicle from you, then I'm 10 times more likely to purchase my next truck from you and tell my family members, colleagues and family to do so. While I may not have purchased my certified GM pre-owned vehicle from Bergstrom I am already planning on making my next purchase with credit to Shawn Stegall for preventing any disruption with my small business. At the end of every work day I'm a woman with small business working a physically demanding job- I couldn't be successful without a dependable reliable work truck to make each and every day of my seasons count. My truck is the back bone to my business and I know after my 2nd issue that the team at Bergstrom has my back!! From picking it up with a brief nice chat with the assistant manager who answered my warranty questions and follow up concerns thoroughly- everyone at Bergstrom helped me stay on course with this unbelievable turn around. More importantly I learned that I can count on every person at Bergstrom with this repair and that they truly cared about making my GM warranty repair go smoothly. While I can't expect a 24 hr repair turnaround all the time as that's just not realistic I am thoroughly amazed that when I needed it most my mobile office and plants/flower hauler was running in tip top condition driving smoother than ever. I hope this feedback resonates with the culture of GM and that other woman with certified pre owned warranties can feel confident in the team at Bergstrom to treat them with not only respect but with the professional courtesy and trust that should come with signing that purchase agreement. I won't go elsewhere after the striking night and day difference on treatment I received from dealerships. Bergstrom has created a loyal believer out of me in their dedication to service and for that I can rest easy knowing Shawn's their waiting for my call to make things right and be a part of the solution not the problem. Thank you Shawn and all my best to what should be a successful and bright future with Bergstrom or any where you land.

5/25/2025

Amanda, thank you for taking the time to leave us feedback about your experience with us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Howard, WI

Albert S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

it took too long

5/25/2025

Albert, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

HOBART, WI

Ronald S|2025 Chevrolet Colorado

Confirmed Sales Customer

5/23/2025

Brandon Murry was absolutely great. We have dealt with him before and again received friendly, courteous, professional service. He is thorough and extremely knowledgeable. He answered all our questions and offered suggestions and solutions for our needs. He knows, in detail, the vehicle that we purchased and helped us to understand features and options. The gentleman who handled the financial matters was also first rate. The entire process was efficient and well done.

Brandon Murray

5/26/2025

Ronald, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Green Bay, WI

Jeffrey A|2025 Chevrolet Colorado

Confirmed Sales Customer

5/20/2025

My husband and I have jobs that when one is home the other is not. Late Sunday evening we went truck shopping. We found several vehicles by a variety of local dealership that we wiling to purchase. I like the Bergstrom family and I have bought 4 vehicles in the past three years at Bergstrom Hyundai. Bergstrom Hyundai are very easy to deal with and make vehicle trade-in/buy process easy and accommodating. I expected to have the same experience since this dealership was in the Bergstrom family. Sunday night I sent a note identifying the vehicle we wish to purchase and that we had a vehicle to trade in. We pay cash for our vehicle purchases. I provided my husband's phone number, my phone number, and let them know to contact my husband on getting the estimate and extras he wanted on the vehicle. After getting the estimate and offer, my husband reviewed it with me . I confirmed the buy by text to dealer representative and my husband dropped off the check after work the next day. This is when the deal seemed to start falling apart. There was an insistence that we both either needed to be at the dealership to either sign electronically or in person. I explained that I just purchased a vehicle in March at Bergstrom Hyundai and we were able to sign electronically when my husband and I were off work. We both work a wide variation of hours and rarely get home within a few hours of each other. I was told by the dealer representative that we needed to sign electronically within a few hours of each other or sign in person. I explained that we were able to just sign after work electronically at Bergstrom Hyundai. I was told by representative that Chevy Dealership were not Bergstrom Hyundai . (which I thought was an ironic comment because your dealership is less accommodating and making it difficult to handle a cash/tradein purchase) After going back and forth on this topic, I got to the point that I explained that if we could not make it work that we pursue other option elsewhere. Within a short period of time it all became very accommodating. The plan was that I was to pick up the vehicle on Saturday. The dealer representative change around times on when to pick up vehicle. Then notified on Friday that representative had a conflict and I would meet another representative. I was also asked to download the app. I have a similar app for my vehicle so it pretty much identical. Upon arriving to pick up, the service representative replacement had little information and no paperwork. I expected to get copies of electronic copy. I was informed that we were expected to do that. I asked about paperwork for registration. He didn't know. He asked who we worked with for finances. I explained we paid cash. He asked who handle our paperwork for the sale. I told him Victor. He had to speak with Victor and print a copy. The only question we had was about the number of oil changes we had with the purchase of the vehicle. The sales rep had no idea about what we purchased with the vehicle nor cared to find out. However, the sales rep insisted I demonstrate that I knew how to use the app. He told me it policy that I had to demonstrate that I knew how to use the app. and it was a requirement. He also insisted I take brochures that we would not use or read. I felt the guy cared more about his procedure than the customer. The vehicle pick up experience was awkward and uncomfortable. To summarize the experience.... The dealership is rigid, stiff, inflexible and makes what should be a happy experience a bad one. I don't think your employees understand that there are many dealerships in the area you are competing with.

Amara Wheelock

5/22/2025

Jeffrey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Green Bay, WI

Mike M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Nice job

5/22/2025

Mike, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Peshtigo, WI

Mark B|2019 GMC 1500 Sierra

Confirmed Service Customer

5/22/2025

Oil change was done quickly. I did not need a tire rotation. Excellent communication with the service advisors.

5/23/2025

Mark, it is great to hear everything was done quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

Business Response

Abrams, WI

Rodney R|2024 GMC Yukon

Confirmed Service Customer

5/22/2025

Jared took excellent care of me in a timely fashion with a sincere and friendly demeanor.

5/23/2025

Rodney, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Triston B|2025 Chevrolet Trax

Confirmed Sales Customer

5/23/2025

Steven was great, made the experience a positive one.

Steven Bath

5/25/2025

Triston, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Suamico, WI

Lynda And Jerry S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/23/2025

There was an issue with the appointment I had, the new tires had not arrived yet. The service advisor made it right by knocking money off the total bill.

5/25/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Thomas B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/24/2025

Had an oil change and tire rotation, in and out in 1 hour that’s good by me plus you know your getting a quality job done at the dealership! Thanks Bergstrom

5/26/2025

Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUAMICO, WI

Tanner P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/26/2025

Shawn did great, advocated for me and tried to find the underlying issues. Took some time but hopefully we got it figured out

5/27/2025

Tanner, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Green bay, WI

Bennett G|2022 Chevrolet Suburban

Confirmed Service Customer

5/25/2025

Everything was wonderful! Thank you so much!

5/26/2025

Bennett, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Timothy M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/26/2025

It was awesome

Tanner Schram

5/27/2025

Timothy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Wausaukee, WI

Debbie P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

Next day appointment was available which is what I needed. Service person very nice

5/27/2025

Debbie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Aaron C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/28/2025

It was a good experience

Tanner Schram

5/29/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Seymour, WI

Lisa S|2022 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

Oil change took an hour even with an appointment. Customer service was not good. Only 1 person was helping while others were just standing around talking.

5/30/2025

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (920) 498-6666 so we may identify ways to improve your experience.

Business Response

CASCO, WI

Tina J|2024 Chevrolet Malibu

Confirmed Service Customer

5/28/2025

Shawn Stegall was amazing!! He was so professional and kind, keeping me informed of the progress of my service. He is a great asset to Bergstrom

5/29/2025

Tina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Gregory W|2023 Chevrolet Tahoe

Confirmed Service Customer

5/28/2025

Shawn Stegall was amazing to work with. He was extremely helpful, knowledgeable, and timely with communication. He showed excellent leadership throughout my experience. Outstanding efforts by Shawn.

5/29/2025

Gregory, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Jerry J|2025 Chevrolet Colorado

Confirmed Service Customer

5/28/2025

I brought my new vehicle in for warranty work. They provided me with a loaner vehicle and had the repair work completed within approximately 5 hours. I was satisfied with the work performed.

5/29/2025

Jerry, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again soon!

Business Response

De Pere, WI

Judith T|2020 Chevrolet Traverse

Confirmed Service Customer

5/28/2025

Smooth operation from drop off to pickup. Very knowledgeable service associate who was very helpful. She was able to quote prices and time frames quite easily and her information was accurate.

5/29/2025

Judith, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CECIL, WI

Amy C|2023 Chevrolet Blazer

Confirmed Service Customer

5/28/2025

Very thorough and awesome service!

5/29/2025

Amy, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay - Service

Business Response

GLADSTONE, MI

Robert B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/28/2025

Alec Vinger and I discussed openly, honestly the deal for a new truck. He does an excellent job for both the customer and dealer. He got the truck I wanted, and did an excellent job getting me the best price. A big thank you to Alec and to the rest of team who worked out the details!

Alec Vinger

5/29/2025

Robert, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Holly T|2026 Chevrolet Equinox

Confirmed Sales Customer

5/28/2025

Tanner Schram was fantastic to work with. From my first contact via phone to the time I picked my car up, he made sure to keep me informed of every move he made in locating the exact car that I wanted. I truly appreciated him keeping me informed on his search even when all of the phones in the dealership went down, he contacted me via someone else's personal phone and then kept in contact via email. From my first contact with him, it took less than a week for him to locate and have my car at the dealership. I LOVE my new car! Tannner was fantastic to work with!

Tanner Schram

5/29/2025

Holly, thank you for taking the time to leave a review for us at Bergstrom Chevrolet of Green Bay. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Crivitz, WI

Michael B|2018 Chevrolet Equinox

Confirmed Service Customer

6/1/2025

Ok

6/3/2025

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

KEWAUNEE, WI

Shanna H|2024 Chevrolet Suburban 1500

Confirmed Service Customer

6/1/2025

I usually have my 4 young kids with me when I have to get my vehicle serviced. The staff always makes it a fun and positive experience. They are personable that my kids remember them and enjoy talking with them. I always feel like everything is explained to me clearly and they take the time to help any way possible. We enjoy going to Bergstrom’s and will continue to be customers in the future.

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Pound, WI

Tanner P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2025

Shawn was great, each time I had to bring the vehicle in he was meticulous on making sure he understood what was occurring, trying to get to the root cause, and getting it taken care of. He was a great advocate for me with each new issue, and really made sure I was taken care of. And that the vehicle got fixed! Couldn’t be more pleased with how he helped me

5/27/2025

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Jon V|2025 Chevrolet Suburban

Confirmed Sales Customer

5/27/2025

Brandon Murray was great t

Brandon Murray

5/28/2025

Jon, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Shawn M|2006 Chevrolet Aveo

Confirmed Service Customer

5/28/2025

The service is always professional, dependable and Katie was very gracious my servgice representative who did all the initial lookups. The oil change did take almost 2 hours but it was a busy day.

5/29/2025

Shawn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Kristine S|2015 Chevrolet Traverse

Confirmed Service Customer

5/28/2025

Shawn was very friendly and helpful. The service was completed in a reasonable amount of time.

5/29/2025

Kristine, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Hobart, WI

Sandra J|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/29/2025

Great customer service

5/30/2025

Sandra, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again soon!

Business Response

Green Bay, WI

Theresa M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/2/2025

Steve & Justin were great. They answered all my questions.

Steven Bath

6/3/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Casco, WI

Dennis P|2024 Chevrolet Trax

Confirmed Service Customer

6/2/2025

My appointment was for 8:15 5/30/2025 for new tires arrived early Tommy Love was the person that checked me in sat in the lobby until 10:30 or so and figured my car should be done found out 1 out of the 4 tires was wrong Didn’t find that out until I spoke to Tommy love and then he told me it should be another 15-20 minutes now it’s 11:00 i see Tommy love walk by doesn’t say anything i wait until 11:30 still no car i go to his he’s not there he went to lunch and my keys are just sitting there so I ask someone else to check on my car which is done, so they checked me out so I waited around which by this time I was extremely mad. I will say after that the technician that took my car and put the tires on kudos to him he sent me the video on the car explain how everything was and apologized for taking so long and what the hold up was so Good Job to him not so much for Mr Love.

6/4/2025

Dennis, thank you for taking the time to leave us your feedback. Here at Bergstrom Chevrolet of Green Bay, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (920) 498-6666 to discuss ways we can better serve you in the future.

Business Response

PESHTIGO, WI

Robert L|2025 Chevrolet Traverse

Confirmed Sales Customer

6/3/2025

Dealt with Joe Rose he is the best at what he does and has a great personality fun to deal with

Joe Rose

6/4/2025

Robert, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Suamico, WI

Deborah B|2017 Chevrolet Equinox

Confirmed Service Customer

6/3/2025

Check in time was reasonable. Customer service was friendly.

6/4/2025

Deborah, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

Business Response

Brussels, WI

Rick K|2015 Chevrolet Equinox

Confirmed Service Customer

6/3/2025

prompt and good quality work.

6/4/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

GREEN BAY, WI

Robert T|2014 Chevrolet Corvette

Confirmed Service Customer

6/3/2025

All notifications were sent to the wrong number. After repeated requests to correct email and phone, it continued to go to incorrect contact. And the fact I an getting this survey, seems it is still not correct

6/4/2025

Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!

Business Response

Abrams, WI

Sandra C|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/3/2025

Amara Wheelock was awesome. Great communication and made me feel like a valued customer.

Amara Wheelock

6/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

Appleton, WI

Derald G|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

6/4/2025

Good people to deal with - they recognized I had specific needs and followed through cleanly

Kimberly Sprangers

6/5/2025

Derald, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We hope you have a great day!

Business Response

De Pere, WI

Mark B|2019 Chevrolet Tahoe

Confirmed Service Customer

6/4/2025

everything was great

6/5/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Michael Z|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/4/2025

The process of buying the vehicle went smoothly. My problem is that I was sold a truck with a scratch on the windshield. The windshield will have to be replaced. Wondering why this wasn’t inspected before I was even shown the truck. Overall not really happy about the inconvenience and the fact that I’m replacing a windshield on a brand new truck.

Brandon Murray

6/5/2025

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Green Bay, WI

James S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/2/2025

Repair took way longer that expected due to faulty cameras not Bergstroms fault but was frustrating as a customer. Service rep did a great job considering how long it took. He got me a vehicle to use and communication was good.

6/3/2025

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

Green Bay, WI

Kasie S|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

It was fine. In, out, no bs

Brandon Murray

6/5/2025

Kasie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Casco, WI

Pamela D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/4/2025

Joe Rose was very helpful and clearly explained different options on the vehicle. He was polite and not pushy, i would recommend him to anyone looking for a new vehicle. Pamela Dollar

Joe Rose

6/5/2025

Pamela, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We sincerely value your business and look forward to your next visit!

Business Response

De Pere, WI

Carolyn B|2022 Chevrolet Equinox

Confirmed Service Customer

6/9/2025

Routine maintenance done. Everything went well. Everyone was nice.

6/10/2025

Carolyn, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Paul B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Fast and convinent. Kept me updated

6/10/2025

Paul, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

GREEN BAY, WI

Jason S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/9/2025

Simple, efficient and quick.

Tanner Schram

6/10/2025

Jason, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOUNTAIN, WI

Michael M|2015 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

Vanessa Vallarta was very helpful and friendly. I like the inspection video. The video and report are helpful and professional.

6/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Louis S|2025 Chevrolet Equinox

Confirmed Sales Customer

6/11/2025

Nice Salesman.

Tanner Schram

6/12/2025

Louis, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Cecil, WI

Jeff N|2022 Chevrolet Tahoe

Confirmed Service Customer

6/12/2025

Got me scheduled same day !

6/13/2025

Jeff, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Coy J|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/9/2025

N/A

6/10/2025

Coy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

green bay, WI

William M|2025 Chevrolet Traverse

Confirmed Sales Customer

6/16/2025

Everything was very professional yet personal - very nice. Brandon Collins was great and really did all possible to getting our new SUV easy and enjoyable - wonderful job! Many thanks!

Brandon Murray

6/12/2025

Thanks William! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

Sturgeon Bay, WI

Jerry S|2021 Chevrolet Spark

Confirmed Service Customer

6/11/2025

The problem could not have been fixed without the help of Service Writer Shawn and Shop Manager Brian. They were both excellent in diagnosing the problem and getting it repaired. Both are true professionals and a credit to the Bergstrom organization. Service Writer Jared was a pleasure to work with on my recent oil change. His constant smile and pleasant nature, along with him making sure the job is done is commendable.

6/12/2025

Jerry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Kevin V|2025 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Everything went great, they were able to clear the issue with the check engine light.

6/12/2025

Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Oneida, WI

William M|2024 Chevrolet Colorado

Confirmed Service Customer

6/12/2025

I was very satisfied with my first service visit to this dealership.

6/13/2025

William, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Monica G|2021 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

Shawn was very attentive to me waiting for assigned advisor and helped me out instead of having me wait even longer. He was very energetic and informative too when it came to my service on my vehicle. Shawn went well over expected to get Brian to drive my car to make sure my brakes were good to go even after my oil change was done when I still had concerns. This was my 1st time at Bergstrom as I was looking for better service and knowledge. I will definitely be back to Bergstrom!

6/13/2025

Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Jacqueline B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/13/2025

It was great

Kimberly Sprangers

6/16/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

Suamico, WI

Lily J|2021 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Good

6/13/2025

Lily, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HORTONVILLE, WI

Susan C|2023 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

Vanessa Vallarta was wonderful to work with … fast efficient and very friendly . I have been a customer for many years always Great service at the Ashland location

6/13/2025

Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! We sincerely value your business and look forward to your next visit!

Business Response

KINGSFORD, MI

John W|2024 Chevrolet Suburban 1500

Confirmed Service Customer

6/13/2025

Oil and air filter service went smoothly. People at check in were pleasant waiting area was clean. Restroom was clean. Having a beverage available made the wait easier.

6/13/2025

John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Suamico, WI

Jane P|2025 Chevrolet Trax

Confirmed Sales Customer

6/13/2025

Vert pleased with my chevy trax. Brian farley did an excellent job helping me with the purchase.

Brian Farley

6/16/2025

Jane, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

William F|2017 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

good people to work with.

6/16/2025

William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Patrick C|2022 Chevrolet Equinox

Confirmed Service Customer

6/15/2025

Tanner was so friendly and very helpful in buying out my lease!

6/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Jamie C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/16/2025

They did my oil change and got it done in a reasonable amount of time. Thanks!

6/17/2025

Jamie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Green Bay, WI

Mark D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/17/2025

Sales associate did an outstanding job

Amara Wheelock

6/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Antonito, CO

Timothy D|2017 Buick Encore

Confirmed Service Customer

6/18/2025

The service department did an excellent job.

6/19/2025

Timothy, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Robert L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/16/2025

We couldn’t be happier with our full experience buying a new car at Bergstrom Chevrolet

Tanner Schram

6/17/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Wausau, WI

Drew K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/16/2025

Vehicle transaction went extremely smooth, customer service was A+

Brian Farley

6/17/2025

Drew, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Steve D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/17/2025

Tate did an awesome job

6/18/2025

Steven, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Green Bay, WI

Nicholas C|2021 Chevrolet Suburban

Confirmed Service Customer

6/17/2025

Everything was well communicated with us, even though it took some time Shawn always made sure to check in from time to time. Shawn was extremely easy to work with and very professional. He showed us pictures of what was replaced, made sure that we were sent updates on what was done during the time the vehicle sat there and did other things above and beyond while our vehicle was at Bergstrom that he did not have to do but did because it was there for so long.

6/18/2025

Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OCONTO, WI

Pikskip Systems Llc M|2024 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

.

6/19/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MOUNTAIN, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

6/18/2025

I was so frustrated when my new truck stop running Bernstrom figured the issues out Shawn keeps me in contact what's going on they gave me a loaner to the repairs were done thank tou for your great service

6/19/2025

Nevin, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DE PERE, WI

Keith B|2017 Chevrolet Traverse

Confirmed Service Customer

6/20/2025

Very timely done

6/23/2025

Keith, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Scott V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/20/2025

Very helpful

Brandon Murray

6/23/2025

Scott, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Aubrey L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2025

Everyone was professional and knowledgeable.

6/19/2025

Aubrey, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Business Response

Green Bay, WI

Kelly F|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/19/2025

Joe Rose was great to work with and took time to answer all of our questions.

Joe Rose

6/20/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LUXEMBURG, WI

Randy G|2018 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Fast and courteous

6/25/2025

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONEIDA, WI

Justin P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/24/2025

I had a great experience, very fast and efficient and same day delivery!

Tanner Schram

6/25/2025

Justin, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

De Pere, WI

Jeffrey V|2026 Chevrolet Equinox

Confirmed Sales Customer

6/24/2025

I’ve been working with Joe rose since 2013 - super nice guy and I plan on working with him for a long time!

Joe Rose

6/25/2025

Jeffrey, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Michael W|2025 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

all, were a very professional and fun to work with

6/25/2025

Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Donald F|2023 Chevrolet Colorado

Confirmed Service Customer

6/25/2025

The scheduled time changed without any ask of me if it was okay. One of two issues were resolved. The infotainment system still sometimes fails to understand voice requests. I was told it was an iPhone issue with CarPlay. Not sure I buy that. Note I do not have an OnStar contract on this vehicle.

6/25/2025

Donald, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

De Pere, WI

Brian W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

I was in for an oil change yesterday. On my drive home, the Low Oil Level notification appeared on my screen. The oil pressure was very low and bouncing around. Upon getting home, I pulled the dip stick and there was no oil on it. I drove my son's truck to Auto Zone to buy 2 quarts of oil and put them in, it still was not full. Returnd to Auto Zone to purchase more. Placed an additional quart in before it was full. This is unacceptable!!! Leaving for Canada tomorrow pulling a boat and now have to worry about what kind of damage this may have caused on top of the recall on the engine that GM has no parts to fix it. I want this incident placed in my file incase any damage results due to this catastrophic mistake.

6/26/2025

Brian, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (920) 498-6666 so we can work towards a resolution. We look forward to hearing from you.

Business Response

SUAMICO, WI

William K|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

Steven was efficient and thorough. We were able to complete the transaction in one visit

Steven Bath

6/24/2025

William, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Larsen, WI

Lynn K|2014 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

I had a shaking in my steering wheel. I called and got an appointment the next day. They took out for a ride and confirm the shaking in the steering wheel was a brake hose malfunction which led to a warp brake pad and rotor. They fixed it up and they had a coupon fot the brakes for me, which helps when your on a limited income. It's all good sounds better and drives good. I have a 2014 Equinox. Jared was very helpful in explaining the situation and what repairs it needed. I will go back to Jared next time.

6/25/2025

Lynn, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Mike C|2023 Chevrolet Tahoe

Confirmed Service Customer

6/24/2025

Excellent service and communication. Well done

6/25/2025

Mike, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Kelsey S|2020 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Last two times the car wash was Broken. I also asked about an issue I have been seeing and they stated to just come back when it happens as they quickly looked and didn’t see anything.

6/25/2025

Kelsey, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (920) 498-6666 so we may identify ways to improve your experience.

Business Response

Hobart, WI

Brian S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Good experience

Tanner Schram

6/26/2025

Brian, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Shawano, WI

Nicholas B|2025 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

As expected

6/27/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Luxemberg, WI

Bradley D|2017 Chevrolet Tahoe

Confirmed Service Customer

6/26/2025

Great communication and customer service

6/27/2025

Bradley, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

GREEN BAY, WI

Leslie M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

Our service re was very professional and knowledgeable.

6/29/2025

Leslie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Kristine N|2025 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Tommy Love was friendly and checked me in quickly. The time it took this time around was much better/shorter than usual.

6/26/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Brian R|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/25/2025

Tate Verhagen our service Advisor is A1.

6/26/2025

Brian, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Jorge S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2025

Great people.

6/29/2025

Jorge, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Sobieski, WI

Conger Industries, C|2017 Chevrolet Express

Confirmed Service Customer

6/27/2025

Great service. Great communication.

6/29/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Shad L|2015 Chevrolet Traverse

Confirmed Service Customer

6/27/2025

Brandon was great to work with in buying new car for my wife. Gave me plenty of options and we got it done in a timely manner.

6/29/2025

Shad, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Adrian J|2026 Chevrolet Equinox

Confirmed Sales Customer

6/27/2025

When I asked Tanner about the RS Equanox he was very knowledgeable and pointed out the major differences between the LT model.

Tanner Schram

6/29/2025

Adrian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

New Franken, WI

Krista B|2023 Chevrolet Equinox

Confirmed Service Customer

6/28/2025

Very personal. I felt well looked after from start to finish . Thank you so much!

6/30/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Oneida, WI

Laura P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/30/2025

It was a fine experience

7/1/2025

Laura, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Timothy R|2025 Chevrolet Colorado

Confirmed Sales Customer

6/30/2025

Carlos was great. I got the truck that I wanted at a fair price.

Carlos Martin

7/1/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Dennis S|2020 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Loved the personal and professional service Jarad showed Good job thank you

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

James R|2025 Chevrolet Tahoe

Confirmed Service Customer

6/27/2025

great customer service.

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Oconto, WI

Bruce S|2021 Buick Enclave

Confirmed Service Customer

6/28/2025

Shawn is great! Kept me informed about my vehicle while I was waiting. He also discussed some upcoming maintenance items for mileage intervals.

6/30/2025

Bruce, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

New Franken, WI

Megan B|2025 Chevrolet Suburban

Confirmed Sales Customer

6/28/2025

Joe Rose was very helpful in helping us to purchase our new vehicle! He took the time to listen to our needs and found the perfect fit for our family. We would definitely recommend this dealership and Joe!

Joe Rose

6/30/2025

Megan, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Oneida, WI

Ruth N|2019 Chevrolet Equinox

Confirmed Service Customer

6/29/2025

Nice people

6/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

GREEN BAY, WI

Gary S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Water leak with a truck with only 20,000 miles with no help of warranty is very disappointing. And very costly

6/30/2025

Gary, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

OCONTO FALLS, WI

Scott L|2025 Chevrolet Colorado

Confirmed Sales Customer

6/30/2025

The whole team was great to work with!! Efficient and knowledgeable.

Christina Kemp

7/1/2025

Scott, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Tiffany K|2018 GMC Terrain

Confirmed Service Customer

7/1/2025

They did a wonderful job

7/3/2025

Tiffany, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GRESHAM, WI

Gary B|2014 Chevrolet Corvette

Confirmed Service Customer

7/1/2025

Everything was done fine. It did take a little longer than I expected. The price went up a little bit since last year I guess that’s part for the course. Otherwise everything was just fine.

7/3/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (920) 498-6666 so we may identify ways to improve your experience.

Business Response

WRIGHTSTOWN, WI

Michael D|2025 Chevrolet Traverse

Confirmed Sales Customer

7/2/2025

From start to finish it was exciting, no pressure, and a highly satisfying experience. Steven Bath our sales associate was FANTASTIC. Give him a call - you won’t regret it.

Steven Bath

7/5/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Bruce P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

It was a great experience very friendly the best part was the honesty I was looking at one vehicle but was told of a better deal on the one I bought Carlos did everything he could to help me would tell anyone to go there

Carlos Martin

7/6/2025

Bruce, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Brooke B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/3/2025

Working closely with Carlos Martin was the absolute best experience. He was able to get me what I was looking for with the best price. He was patient and made sure to cover all of the necessary information. He was the one that had the impact on me to buy the vehicle.

Carlos Martin

7/6/2025

Brooke, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

De Pere, WI

Harvey H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2025

Truck I bought off the lot had a downshifting issue and aftermarket rims that caused the vehicle to shake. Went to the service department twice now and I’ve only owned the truck for a week. Obviously the inspection was pencil whipped before I bought it. The vehicle is still downshifting hard into first so I’ll have to go again for the same issue. Trucks been in the shop more than my driveway so far. Not pleased.

7/6/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

Appleton, WI

David M|2025 Chevrolet Traverse

Confirmed Sales Customer

7/5/2025

Great customer service

William Sullivan Jr.

7/7/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Green Bay, WI

Scott S|2025 Chevrolet Equinox

Confirmed Sales Customer

7/6/2025

This was our first time at Bergstrom Chevy and had a good experience

Kimberly Sprangers

7/7/2025

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Manistique, MI

Charles H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/6/2025

Always a good experience

7/7/2025

Charles, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Manawa, WI

Randy S|2021 Chevrolet Traverse

Confirmed Service Customer

7/1/2025

2 and a half hrs for an oil change is rediculous

7/3/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (920) 498-6666 so we may identify ways to improve your experience.

Business Response

BLACK CREEK, WI

David S|2025 Chevrolet Blazer

Confirmed Sales Customer

7/1/2025

Staff made a great effort to obtain a vehicle that met my criteria. A vehicle was acquired from an out of state dealer to complete the sale.

William Sullivan Jr.

7/4/2025

David, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Whitelaw, WI

Gregg N|2019 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Went very well, fast

7/4/2025

Gregg, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

James W|2019 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Service for tires was good brake pads that I didn’t know any places.

7/4/2025

James, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Jeffrey B|2020 Chevrolet Trax

Confirmed Service Customer

7/4/2025

They did an excellent job.

7/7/2025

Jeffrey, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREEN BAY, WI

Robert L|2025 Chevrolet Traverse

Confirmed Service Customer

7/7/2025

Shaun is always very friendly and helpful

7/9/2025

Bob, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Suamico, WI

Paul P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/7/2025

Broadway was a lot better than Bergstrom. Staff was more friendly and they washed your vehicle after service. Pretty disappointed in the last few years working with Bergstrom.

7/8/2025

Paul, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Mike C|2023 Chevrolet Tahoe

Confirmed Service Customer

7/8/2025

Tate was very helpful and provided excellent service.

7/9/2025

Mike, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

John B|2025 Chevrolet Corvette Z06

Confirmed Service Customer

7/9/2025

Tommy love is an excellent service advisor. Thanks for your help and service.

7/11/2025

John, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Richard B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/9/2025

Thought the salesman we met with (Joe Rose) was just so accommodating, knowledgeable and personal. Really enjoyed working with him. Would highly recommend him to my friends.

Joe Rose

7/11/2025

Richard, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Marinette, WI

Mckenzie F|2024 Chevrolet Blazer

Confirmed Service Customer

7/9/2025

Eveyone was so very kind! I loved the detailed video of my inspection being done and that I could see the progress of my vehicle being worked on. Jared was very good!

7/11/2025

Mckenzie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Robert S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/11/2025

Very friendly knowledgeable sales representative.

Amara Wheelock

7/14/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Hobart, WI

Michael M|2023 Chevrolet Equinox

Confirmed Service Customer

7/12/2025

Mr. Live was very friendly and professional. The dealership was clean. And the lounge was spacious and clean the service was completed in a timely manner.

7/14/2025

Michael, thank you for your kind review; we are happy to pass along your comments to Mr. Live here at Bergstrom Chevrolet of Green Bay - Service! Thank you again for choosing us and we hope to see you again.

Business Response

Kaukauna, WI

Kenneth S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/12/2025

Alec Vinger very helpful. As he is every time I get a vehicle at Bergstrom

Alec Vinger

7/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

Green Bay, WI

Kyrstin E|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

Very pleased with our experience

Steven Bath

7/15/2025

Krystin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Chad J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/14/2025

Good

7/15/2025

Chad, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOWOC, WI

Mark A|2026 Chevrolet Equinox

Confirmed Sales Customer

7/8/2025

Brandon did an awesome job!

Brandon Murray

7/9/2025

Mark, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

New Franken, WI

Ashley V|2025 Chevrolet Traverse

Confirmed Sales Customer

7/8/2025

She was very helpful and explained everything great.

Amara Wheelock

7/9/2025

Ashley, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Hilbert, WI

Brian D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/9/2025

I was amazed at the video they post on the inspection of my vehicle during the oil change. You now have proof that they are actually checking everything that they mention about your vehicle. Instead of just telling you that you need a new air cleaner they can actually show you in the video how bad or good it is.

7/10/2025

Brian, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Donald H|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

7/11/2025

Very friendly sales person.

Steven Bath

7/14/2025

Donald, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Brussels, WI

John O|2024 Chevrolet Malibu

Confirmed Service Customer

7/11/2025

The service to the vehicle was exactly what it should have been and the people were friendly. My only disappointment was all the grease smeared on the inside of my roof.

7/14/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

De Pere, WI

Keith N|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/14/2025

Joe was great to work with! The attention to detail by the whole staff was outstanding!

Joe Rose

7/15/2025

Keith, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

Artley S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/15/2025

Very responsive and gave me options for a service appointment.

7/16/2025

Artley, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Oneida, WI

Jennifer R|2021 Chevrolet Equinox

Confirmed Service Customer

7/15/2025

Great service

7/16/2025

Jennifer, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Kristin K|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

Kim was awesome! Very friendly, helpful and knowledgeable!!!

Kimberly Sprangers

7/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Jen K|2023 Chevrolet Traverse

Confirmed Service Customer

7/15/2025

I value my entire experience at Bergstrom. From the moment I drive into the service garage, I am greeted by an associate who asks how they can help and puts a cover sheet on my driver side car mat. Then I can make a refreshment, have some popcorn (which was promptly made when the bin was empty), and could then watch TV or use the Wi-Fi. After my oil change, my car was even run through the car wash! I appreciate that so much! Everyone is friendly and helpful.

7/16/2025

Jen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Denmark, WI

Patrick M|2013 Buick Encore

Confirmed Service Customer

7/15/2025

An all-round pleasant experience. My Advisor Jarod Smollar is "Top-Notch" working and constant communication with me in unison with the Vehicle Technician. Great work! Patrick Moynihan, Jr.

7/16/2025

Patrick, we're happy to hear you had such a positive experience with Jarod! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Anthony K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/15/2025

Always great communication and timely service.

7/16/2025

Anthony, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

ONEIDA, WI

Calvin M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/15/2025

Oil change

7/16/2025

Calvin, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORESTVILLE, WI

Connie L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/15/2025

My reoccurring Sales Rep Joe Rose is very knowledgeable of the Chevy line and always goes above and beyond to accommodate questions, timelines and educating me on vehicle features.

Joe Rose

7/16/2025

Connie, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Hobart, WI

Keith O|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

My only complaint is that I did not get a window cling indicating when my next oil change should occur.

7/17/2025

Keith, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

DE PERE, WI

Jeffrey M|2024 Chevrolet Equinox

Confirmed Service Customer

7/17/2025

Very pleased!

7/20/2025

Jeffrey, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MANITOWOC, WI

Apryl D|2021 Chevrolet Trailblazer

Confirmed Service Customer

7/18/2025

Everyone was very helpful and had an amazing attitude. Thank you for everything you guys do!

7/21/2025

Apryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Kathleen H|2020 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

Friendly people, helpful, they do a great job. Would recommend anyone to use this dealership.

7/21/2025

Kathleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OCONTO, WI

Paul B|2026 Chevrolet Equinox

Confirmed Sales Customer

7/18/2025

Very professional, they took the time to make sure we were satisfied

Kimberly Sprangers

7/21/2025

Paul, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Tina J|2024 Chevrolet Malibu

Confirmed Service Customer

7/18/2025

My car had an issue with a squealing / whistling noise while driving. The team was able to diagnose and fix the problem

7/21/2025

Tina, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Bruce J|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/18/2025

Amara did an excellent job of going over the all of our questions for the vehicles we looked at!

Amara Wheelock

7/21/2025

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Green Bay, WI

Stacy R|2026 Chevrolet Equinox

Confirmed Sales Customer

7/18/2025

Amara was wonderful to work with and so patient with my flip- flopping. She hung in there until I found my perfect vehicle!

Amara Wheelock

7/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Randall H|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/20/2025

On time, friendly

7/22/2025

Randall, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

SUAMICO, WI

Gerald M|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/21/2025

The representative processing my vehicle for oil change did a nice job and kept me informed.

7/22/2025

Gerald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

James M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

I had a light out for my parking assist. I was told the switch was defective and a new one was ordered. When it was replaced the new switch did not light up either. I was told a sensor in the front bumper was damaged. I am now waiting to see if my warranty will cover this issue. So I paid to have a switch replaced that apparently didn’t need to be replaced.

7/17/2025

James, we regret to hear that your experience with us was not as positive as we had hoped. We want the opportunity to turn your experience around. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

GREEN BAY, WI

Dave C|2024 Chevrolet Equinox EV

Confirmed Service Customer

7/18/2025

Regular maintenance and tire rotation completed quickly and efficiently. I was kept updated on the progress every step of the way.

7/21/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

Keshena, WI

Matthew M|2025 Chevrolet Colorado

Confirmed Sales Customer

7/22/2025

Perfect

Amara Wheelock

7/23/2025

Matthew, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Appleton, WI

David B|2023 Chevrolet Equinox

Confirmed Service Customer

7/22/2025

Fast and courteous service

7/23/2025

David, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

OCONTO FALLS, WI

Russell L|2017 Chevrolet Traverse

Confirmed Service Customer

7/23/2025

My recall was completed faster than I thought

7/24/2025

Russell, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Sara H|2018 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

The service was fast, efficient, I was kept up to date on vehicle progress and I’m SO happy that they helped reinstall my wiper arms so they stopped streaking. Very pleasant experience

7/25/2025

Sara, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

DE PERE, WI

Steven D|2014 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

Jared and the mechanic did a great job I was very impressed 👏 👌 👍. Thanks everyone.

7/25/2025

Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Lorie H|2019 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

Everything went well and I was treated very nicely. My oil change went quickly and I was back in my nice washed car sooner than I thought. Thank you for providing great service.

7/25/2025

Lorie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Richard L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/25/2025

It takes way to long for oil change and your rotation. It should never take an hour and a half. It should be less than an hour for sure.

7/27/2025

Richard, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Green Bay, WI

Jeffrey K|2025 Chevrolet Colorado

Confirmed Sales Customer

7/28/2025

Brian was excellent to work with

Brian Farley

7/29/2025

Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

Oconto, WI

Mark D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/28/2025

Scheduled and executed without an issue. The text updates were great.

7/29/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Keith N|2025 Chevrolet Tahoe

Confirmed Service Customer

7/28/2025

Dennis, my service advisor for this visit, was very helpful. Even though there were some issues during the visit, he was able to help solve the issues and get my Tahoe back on the road.

7/30/2025

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

John S|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

7/29/2025

Kim was most knowledgeable about the our new truck.

Kimberly Sprangers

7/30/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Green Bay, WI

Natasha S|2019 Chevrolet Trax

Confirmed Service Customer

7/29/2025

My experience at the dealership is always great- the team is wonderful and always helpful. Thank you Shawn

7/30/2025

Natasha, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Raymond G|2025 Chevrolet Colorado

Confirmed Sales Customer

7/29/2025

Very happy

Amara Wheelock

7/31/2025

Raymond, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Menasha, WI

Ramon F|2019 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

great service and confidence

8/1/2025

Ramon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Jennifer C|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

Hands down to Brandon for finding me the perfect car. Also hands down to Lee for telling me how much my payments would be.

Brandon Murray

7/23/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Niagara, WI

Thomas R|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/23/2025

Shawn was awesome and attentive!

7/23/2025

Thomas, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Joseph T|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/23/2025

Was great

Brandon Murray

7/23/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Nicole W|2025 Chevrolet Traverse

Confirmed Sales Customer

7/23/2025

I have leased and purchased several vehicles throughout the years. Bergstrom Chevrolet and my sales rep Steven Bath were amazing to work with. By far the easiest and smoothest purchase ever.

Steven Bath

7/24/2025

Nicole, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Escanaba, MI

Connor R|2025 Chevrolet Colorado

Confirmed Sales Customer

7/28/2025

Tanner was great

Tanner Schram

7/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Andrea M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/28/2025

We came in looking for an affordable new electric equinox. Our salesman Steven did everything to make it happen.

Steven Bath

7/28/2025

Andrea, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Escanaba, MI

Ryan B|2022 GMC 1500 Sierra

Confirmed Service Customer

7/30/2025

Fast service

7/31/2025

Ryan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, WI

John S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/30/2025

Pretty much said it in question #1

Kimberly Sprangers

8/1/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Two Rivers, WI

Carol D|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/2/2025

Quick & friendly

8/4/2025

Carol, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Jack P|2025 Chevrolet Traverse

Confirmed Sales Customer

8/1/2025

Joe Rose is an excellent salesman who is so knowledgeable with all the details of purchasing our vehicle. He was not only informative but went out of his way to make our car buying experience an easy one.

Joe Rose

8/4/2025

Jack, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Brian G|2025 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

.

8/5/2025

Brian, thank you for the high star rating! Until the next time we meet, take care!

Business Response

Sobieski, WI

Randall B|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

8/4/2025

Everyone treated me very well

Tanner Schram

8/5/2025

Randall, we want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Friesland, WI

Bonnie H|2016 Buick Encore

Confirmed Service Customer

8/4/2025

Fast and friendly staff

8/6/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Oneida, WI

Anna M|2026 Chevrolet Equinox

Confirmed Sales Customer

8/4/2025

Joe Rose listened & was very knowledgeable. I’m happy with results

Joe Rose

8/6/2025

Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Michael M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/4/2025

Our sales rep. answered all are questions, and was very friendly and thorough in the process.

Brian Farley

8/6/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Randy G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/9/2025

Unhappy with trade in value

Carlos Martin

8/11/2025

Randy, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

Oneida, WI

Brian A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/9/2025

Our salesman Joe Rose was great!

Joe Rose

8/12/2025

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

Combined Locks, WI

Jose P|2022 Chevrolet Colorado

Confirmed Service Customer

8/9/2025

Everything was good. The only thing is the tech forgot to reset the oil life indicator when serviced the vehicle.

8/12/2025

Jose, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

Green Bay, WI

David B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/4/2025

Friendly people

Brian Farley

8/5/2025

David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Seymour, WI

Seth R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/4/2025

Very eager and willing to make a deal!

Brandon Murray

8/5/2025

Seth, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Wausau, WI

Sandi D|2019 Chevrolet Traverse

Confirmed Service Customer

8/5/2025

Dennis was an awesome service clerk to work with. He was informative and very kind. The mechanic, Ralph, did an excellent job and went above and beyond to fix the issues with my car. I really appreciate them both!

8/6/2025

Sandi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Bergstrom Chevrolet of Green Bay - Service! We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Brian H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

Brought truck in for oil leak. Front crankshaft seal was replaced. Same leak when I brought it home. Why does the Fleet Service take so long to return phone calls? Does anyone monitor Fleet phone when Mathew is out? When trying to book appointment online, service advisors that I can chose from aren't the Fleet Advisors. Why aren't diesel/fleet vehicles tied automatically to Fleet Advisors?

8/6/2025

Brian, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Earl N|2023 Buick Envision

Confirmed Service Customer

8/5/2025

Just had an oil and tire rotation. Work was completed faster than promised

8/6/2025

Earl, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Richard H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/10/2025

The sales staff was very accommodating and I feel that I was treated very fairly.

Brandon Murray

8/12/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Green Bay, WI

Heather P|2025 Chevrolet Trax

Confirmed Sales Customer

8/13/2025

Professional and friendly associates got us in and out quickly, which is what I requested. Excellent car buying experience.

Tanner Schram

8/14/2025

Heather, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Garden, MI

Kyle C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

I was lied to and I got screwed.

8/16/2025

Kyle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Luxemburg, WI

Steven L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/12/2025

Great experience with Bergstron sales dept. No complaints at all.

Kimberly Sprangers

8/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Three Lakes, WI

Brittany S|2026 Chevrolet Traverse

Confirmed Sales Customer

8/13/2025

Tanner was super friendly, extremely responsive and great to work with!

Tanner Schram

8/15/2025

Brittany, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Justin B|2026 Chevrolet Traverse

Confirmed Sales Customer

8/13/2025

Amara was great at answering any questions i had and took the time to contact me with any and all updates with my Traverse.

Amara Wheelock

8/16/2025

Justin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Mosinee, WI

Mitchell D|2013 Chevrolet 1500 Avalanche

Confirmed Service Customer

8/14/2025

Everything went very smoothly from when I arrived to when I picked up the vehicle. Jared Smoller is a wonderful technician to work with and keeps me informed on the progress of the vehicle and any work that needs to be done.

8/16/2025

Mitchell, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Savannah H|2020 Chevrolet Suburban

Confirmed Service Customer

8/14/2025

Shawn was awesome very helpful kept me in the loop on everything that was going on with my vehicle very nice guy very much appreciate him and his time

8/16/2025

Savannah, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ONEIDA, WI

Mark B|2019 GMC 1500 Sierra

Confirmed Service Customer

8/15/2025

My vehicle needed a oil change they got me in and out very quickly

8/17/2025

Mark, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Abrams, WI

Dave P|2026 Chevrolet Equinox

Confirmed Sales Customer

8/15/2025

Helpful and knowledgeable about vehicle

Tanner Schram

8/17/2025

Dave, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Seymour, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

8/15/2025

did a great job wash my truck allways get beyond great service from everyone thank you

8/17/2025

Nevin, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

DE PERE, WI

Craig H|2016 Chevrolet Malibu

Confirmed Service Customer

8/14/2025

Unexpected repair needed on 8/6, no appt but got me in and fixed up n that day. Couldn't ask for anything more

8/16/2025

Craig, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Chris N|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Service is efficient.

8/16/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GREEN BAY, WI

Robert F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Great

8/16/2025

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Daniel D|2024 Chevrolet Camaro

Confirmed Service Customer

8/14/2025

Thanx

8/16/2025

Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Bennett G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2025

I had an excellent experience with Jared as my service advisor at Bergstrom. He's highly skilled at his role, listening thoughtfully and asking insightful questions to fully understand any issue. He genuinely strives to resolve problems in the most effective way possible, putting tremendous effort into his position—it's clear he's not just there to do a job every day, but to truly serve his customers. I always feel my vehicles are in trustworthy hands, as he consistently does the right thing. Jared has a bright future ahead at Bergstrom, thanks to his exceptional customer service skills and his all-around good nature. In addition, the technicians do great work. When they are taking things apart, it is evident that they put it back together in a very careful manner so as not to cause any damage or defects; they also leave the vehicle in a clean state. I think all around Bergstrom has a wonderful group of people working in the service department.

8/17/2025

Bennett, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Tammy W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/15/2025

Kim and Lee where able to help me with my concerns and was able to get me in a new car as I was hoping

Kimberly Sprangers

8/17/2025

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Green Bay, WI

Stephen A|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/15/2025

Amazing people, communication, and customer service. Thorough overview of products to get me out the door happy.

Amara Wheelock

8/17/2025

Stephen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

De Pere, WI

Lanny T|2006 Chevrolet Impala

Confirmed Service Customer

8/15/2025

Justin and Hunter did a nice job! They look out for the customer!

8/17/2025

Lanny, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jeffrey D|2023 Chevrolet Blazer

Confirmed Service Customer

8/16/2025

Appointment scheduled and my request was taken care of in a timely manner!

8/18/2025

Jeffrey, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW FRANKEN, WI

William C|2025 Chevrolet Traverse

Confirmed Sales Customer

8/16/2025

Great people made the experience easy!

Brian Farley

8/18/2025

William, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Gillett, WI

Daniel L|2018 Chevrolet Equinox

Confirmed Service Customer

8/17/2025

Great service!

8/18/2025

Daniel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Edilberto T|2023 Chevrolet Blazer

Confirmed Service Customer

8/17/2025

Professional services.

8/18/2025

Edilberto, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Appleton, WI

Debra A|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/17/2025

The Bergstrom service people were courteous and helpful. They ordered a tire for me and replaced it. I was satisfied with their service.

8/18/2025

Debra, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

De Pere, WI

James M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/17/2025

It took a second trip to remedy my problem but it all ended well

8/18/2025

James, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Martell Constructio M|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/17/2025

Excellent service

8/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Sarena S|2025 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

This so convenient to be able to drop my vehicle off in the morning and have it brought back to me at work. Shawn was great to work with when coordinating everything for the return of my vehicle.

8/19/2025

Sarena, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Terry W|2016 Chevrolet Colorado

Confirmed Service Customer

8/16/2025

Great service, timely and great price. Good communication and very informative on issues that need additional attention. Thanks

8/18/2025

Terry, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Len V|2012 Chevrolet Cruze

Confirmed Service Customer

8/16/2025

Great job! Thorough

8/18/2025

Len, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Sturgeon Bay, WI

Boondy X|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/18/2025

Was fix and that's it A+

8/19/2025

Thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Bruce C|2017 Chevrolet Camaro

Confirmed Service Customer

8/19/2025

Slow but good

8/20/2025

Bruce, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Timothy T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/20/2025

my salesman. Joe was on vacation the week. I decided I wanted to buy, and he took care of it from his vacation spot. And had the truck. Dan and ready to go when I was ready to pick it up so grateful that he went the extra mile thanks, Joe.

Joe Rose

8/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

Townsend, WI

Michael N|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

All good

8/21/2025

Michael, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

LTL SUAMICO, WI

Jeanne S|2017 Chevrolet Traverse

Confirmed Service Customer

8/20/2025

I needed my car serviced and they were quick to get me in. All of my concerns were addressed and my car is now running great once again!

8/21/2025

Jeanne, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

GREEN BAY, WI

Kenneth D|2021 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

The service to fix my car went smoothly and I took the shuttle. I was happy with the work and the people who helped me.

8/21/2025

Kenneth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Emily L|2023 Chevrolet Suburban 1500

Confirmed Service Customer

8/20/2025

Great! I was so thankful that although I successfully changed my appointment through the Chevy app and it did not show up in your computer, you were flexible to complete the service. I also thought the online dash of my service and add ons is a great touch in an easy, self serve manner.

8/21/2025

Emily, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Erica K|2025 Chevrolet Traverse

Confirmed Service Customer

8/18/2025

Everything with the oil change was great but we were told we would get a free tank of gas with out first oil change if we completed the survey from GM and we did but no gas

8/19/2025

Erica, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

Greenleaf, WI

Michael H|2025 Chevrolet Blazer

Confirmed Service Customer

8/18/2025

The appointment was on time and the service was completed with professionalism and courtesy. Highly recommended.

8/20/2025

Michael, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

Business Response

DE PERE, WI

Mary G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/19/2025

Steven took the time to answer all my questions and after purchase he went over the car with me, and got everything hooked up and I was ready to go! Enjoying my new car

Steven Bath

8/20/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Kaukauna, WI

Joel N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Excellent service and very efficient. Love our truck!!

Brandon Murray

8/22/2025

Joel, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Denmark, WI

Casey S|2010 Chevrolet Traverse

Confirmed Service Customer

8/22/2025

I brought it in twice now for the same issue and it hasn’t been resolved. I’ve called and asked many times to speak to a mechanic to share what is going on with it and no one will call back or refuse to talk to me. I just got it back yesterday for it to breakdown on me by my house

8/24/2025

Casey, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

Maribel, WI

Gregory M|2025 Chevrolet Trailblazer

Confirmed Sales Customer

8/22/2025

Kim Sprangers was awesome. She made the whole experience come together smoothly. The finance team was good. I was hoping to have a phone call from the finance team about the financing rate before we came in to pick up the car and sign the paperwork (we came in after 5 pm). Ultimately, everything worked out, but it could have been a bit more smoothly. The rate initially quoted was above the rate I knew I could get at a local credit union. Justin sent it off to another lender and they were able to beat the rate. I think that could have been ironed out ahead of time with a simple phone call. Had I not had a better rate in front of me, we would not have signed any paperwork for financing until we resolved the rate, even if that meant us coming back in (which we wanted to avoid).

Kimberly Sprangers

8/24/2025

Gregory, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

Denmark, WI

Mark M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/22/2025

Once Bergstrom received the replacement valve body part they immediately installed it. This was very important because I am scheduled to attend a conference out-of-state on Saturday, August 23. Their prompt service will allow me to attend and not miss any part of this important conference.

8/25/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jamie Lynn T|2026 Chevrolet Equinox

Confirmed Sales Customer

8/24/2025

Amara was incredibly attentive to what we actually needed. She listened carefully, presented us with options, and was transparent about every upgrade and cost. She explained everything clearly and thoroughly, making the process seamless and stress-free. Chevy had a published ad for leasing the Equinox, and Bergstrom honored that deal without hesitation. That kind of integrity has earned my full trust—I will continue to place my sales and confidence in Chevy through Bergstrom every time. What made this experience even more meaningful is that my daughter watched the entire transaction. She saw the respect, honesty, and follow-through firsthand. In one sale, Amara and Chevy didn’t just earn my loyalty—they created two future customers. Thank you, Amara, Bergstrom, and Chevy!

Amara Wheelock

8/25/2025

Jamie, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Sturgeon Bay, WI

Jason P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/24/2025

Pleasant

Steven Bath

8/25/2025

Jason, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Green Bay, WI

Mark P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2025

Vanessa was excellent. She went above and beyond.

8/25/2025

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Leah C|2023 Chevrolet Blazer

Confirmed Service Customer

8/24/2025

Very friendly and quick. I always appreciate the complimentary carwash!

8/25/2025

Leah, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

SUAMICO, WI

Rick G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/25/2025

Great Staff, Bill our salesman was excellent. Couldn't have been more helpful.

William Sullivan Jr.

8/26/2025

Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Greenleaf, WI

Darrell L|2024 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

Very professional ,friendly and prompt service

8/27/2025

Darrell, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Cyril V|2021 GMC Yukon

Confirmed Service Customer

8/21/2025

MY SERVICE ADVISOR, JARED SMOLLAR WENT ABOVE AND BEYOND TO ASSIST WITH MY NEEDS AND KEPT ME ADVISED OF PROGRESS ALONG THE WAY ! HE IS A VALUED EMPLOYEE AND CUSTOMER SERVICE REPRESENTATIVE.

8/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Michael Z|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2025

Windshield was replaced because there was a scratch in it when I purchased it. Communication wasn’t the greatest in regards to the replacement. I also needed my driver side mirror fixed because it was shaking at higher speeds. The mirror still moves. Not sure anything was done about that.

8/22/2025

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Green Bay, WI

Tracy H|2017 GMC Yukon

Confirmed Service Customer

8/21/2025

Tommy was excellent. Responsive and knowledgeable .

8/24/2025

Tracy, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

James R|2025 Chevrolet Tahoe

Confirmed Service Customer

8/21/2025

Great customer service and service work well done.

8/24/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Oconto, WI

Karen S|2021 Chevrolet Blazer

Confirmed Service Customer

8/25/2025

Easy to schedule appointment, service advisor was friendly and knowledgeable, service was prompt. The video sent to me about the service was interesting, the service technician was well spoken and showed the condition of the under carriage of the car.

8/25/2025

Karen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONEIDA, WI

Terry E|2024 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Every employee was extremely courteous and the job was performed in a timely manner. I have, however, requested a couple of times now that the radio be programmed to not turn on every time the car starts. I was told that they looked at it but couldn’t do what I requested. Overall, a good dealership that I would recommend.

8/26/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

NEW FRANKEN, WI

Frank C|2019 Chevrolet Equinox

Confirmed Service Customer

8/26/2025

As always, service was excellent.

8/27/2025

Frank, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Lanny T|2018 Chevrolet Tahoe

Confirmed Service Customer

8/29/2025

Jesse Antilla and the entire Collision staff treated us with respect and provided excellent service.We have been using Broadway Bergstrom for over 20 years. Thank you!

9/1/2025

Lanny, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Jeremy O|2025 Chevrolet Suburban

Confirmed Sales Customer

8/29/2025

Steven and Lee made sure to listen to us and our needs, and found us the perfect Suburban. Definitely will be back again.

Steven Bath

9/1/2025

Jeremy, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

De Pere, WI

Jason S|2026 Chevrolet Equinox

Confirmed Sales Customer

8/29/2025

The initial meeting was good. I was happy with the trade-in value I received and was (am) happy with the car I purchased. To be frank, everything was good until after I signed the papers and I was no longer a customer to be sought after. I have emailed twice (Justin twice / Tanner copied on second) to ask for copies of all of the financing papers and the information (phone number for the extended warranty). I was told that this stuff would all be forwarded on to me. It is coming up on three weeks and no paperwork has been sent and no emails have been replied to. If there is a window of time to complete this stuff - then tell me that. I don't need a long-drawn out conversation w/ people. I would just like to have the documents forwarded to me that I was told would be forwarded to me. If it takes time, then please communicate that out to me. Thanks, Jason Sullivan 906-370-8372 sullivan.json@gmail.com

Tanner Schram

9/1/2025

Jason, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

Florence, WI

Dale L|2023 GMC Sierra 2500 HD

Confirmed Service Customer

8/29/2025

Horrible. You need to train your techs to call people back. after three long messages and a week and a half later, they finally got back to me then I had an insurance claim and your technician lost the email or deleted the email and I had to go back through my insurance company and it took two weeks before that was settled and Bergstrom wanted to hold my vehicle until the insurance company paid. I will be looking for a different GMC dealer for future maintenance service.

9/1/2025

Dale, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

SUAMICO, WI

Denis Z|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/29/2025

I've been a customer of broadway Automotive for many years. I always liked how I could call there and make an appointment with a service advisor. Yesterday when my battery died, I called and could only talk to guest services who said they would have to get back to me. And then call the parts department to get a price on a battery and ask them if they could switch me over to the service department, which they did. I was unable to make an appointment right away to get in and get my battery replaced. A young fellow by the name of Jared Smollar took care of me got my vehicle in and the battery replaced in a couple hours. I was very happy. When I came and picked up my truck and got in it I noticed that my tires were not reading a pressure on the dash. I went in and another young man approached me and I told him that I just had my battery replaced and that my tire pressures were not reading probably because the old battery was completely dead and they lost their memory and needed to be re-synced. He proceeded to try and convince me that I needed to replace all the batteries in my wheel sensors because they were bad and wouldn't listen to what I was saying about having my battery replaced, and that was the reason the tire sensors were not reading. Then Jared came over and told him to get a scanner and scan my tires and just like that, they were reading again exactly what I told him was going to happen. This young man still proceeded to tell me that I needed to get the batteries replaced because they were going to go bad. I'm a retired mechanic and I know my way around a vehicle, but I still bring it in there because I don't like doing that kind of work anymore and I don't appreciate when a young man comes up to me and tries to sell me something that I really don't need. He wouldn't even listen to what I was saying he was just hell-bent on selling me new batteries for my wheel sensors. I'm not sure if your people get paid commission, but I think you need to have a talk with your employees and tell them not to try and put pressure on the customers without listening to them first. Other than that complaint, I had a very good experience. Thank you for that.

9/1/2025

Denis, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (920) 498-6666 so we can discuss your experience further. We look forward to hearing from you.

Business Response

GREEN BAY, WI

Gerald B|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/26/2025

I had a great experience at Bergstrom Chevrolet in Green Bay. I felt very comfortable dealing with the people at this dealership. Everyone was very kind and I did not feel pressured during the whole process. They had the exact vehicle I was looking for and my salesman Steven took the time to show me all the features on my new purchase.

Steven Bath

8/27/2025

Gerald, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bergstrom Chevrolet of Green Bay!

Business Response

Appleton, WI

Cassandra B|2026 Chevrolet Traverse

Confirmed Sales Customer

8/27/2025

All the guys were great at explaining the vehicle features to me and the loans. No one was pushy and was a great experience. Only problem was when I brought up a side piece of my glove compartment loose, the service guy brushed it off and said they could fix it at the next service. This is something I was hoping to get scheduled when I was at the service department for a a service engine light but was again brushed off like no big deal.

Kenneth Goltz

8/28/2025

Cassandra, thank you for taking the time to leave us your honest feedback. Please reach out to us at (920) 498-6666 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

Greenleaf, WI

Patricia M|2021 Chevrolet Equinox

Confirmed Service Customer

8/30/2025

Dennis was great to work with on the phone and in person.

9/1/2025

Patricia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Mark M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/30/2025

Anthony was very receptive to my needs and took care of the issue very professionally and promptly.

9/1/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Mary M|2020 Chevrolet Equinox

Confirmed Service Customer

8/31/2025

I had a “not so great” oil change experience recently at another local dealership, and your experience was the exact opposite! Thank you!!

9/2/2025

Mary, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW FRANKEN, WI

Terri C|2025 Chevrolet Colorado

Confirmed Sales Customer

9/1/2025

No hassles, Carlos was amazing.

Carlos Martin

9/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Menominee, MI

Loraine C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

Very kind and knowledgeable salesperson.

Steven Bath

9/2/2025

Loraine, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Gerald S|2025 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

It was a pleasure to have Service Writer Dennis to handle my service needs. Not only is he competent, but a delight to work with. He made sure all needs were taken care of, and were communicated in a courteous way. He is a credit to the Bergstrom team.

9/2/2025

Gerald, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We hope to see you soon!

Business Response

GREEN BAY, WI

Terry R|2023 Chevrolet Traverse

Confirmed Service Customer

9/1/2025

I agree that GM or the dealership can publish my response

9/3/2025

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Manitowoc, WI

Vijay P|2024 Chevrolet Suburban 1500

Confirmed Service Customer

9/2/2025

The gentleman who checked me was great!!

9/3/2025

Vijay, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Lisa U|2025 Chevrolet Blazer

Confirmed Service Customer

9/2/2025

Everything was great from start to finish. Very nice service people.

9/3/2025

Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Pulaski, WI

Rosemarie C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/2/2025

We got what we were looking for

Brandon Murray

9/3/2025

Rosemarie, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Hattiesburg, MS

Dawn L|2015 Chevrolet Trax

Confirmed Service Customer

9/3/2025

I was very pleased with the service I received. I worked with Jared Smoller and he was wonderful.

9/3/2025

Dawn, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Brenda A|2021 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

Tanner was excellent.

9/3/2025

Brenda, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

GREEN BAY, WI

Mike C|2023 Chevrolet Tahoe

Confirmed Service Customer

9/3/2025

Tate was very helpful and courteous.

9/3/2025

Mike, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Jim G|2018 Chevrolet Equinox

Confirmed Service Customer

9/7/2025

Quick service friendly staff

9/8/2025

Jim, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

SUAMICO, WI

Denise G|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/7/2025

My salesman was Carlos and very pleasant and very easy to work with. I feel I got a great deal.

Carlos Martin

9/8/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Eric B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/1/2025

Jeff was very easy to work with!

Jeff Lashock

9/2/2025

Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Rita L|2016 Chevrolet Malibu

Confirmed Service Customer

9/2/2025

The employee who welcomed me to the service appointment was very friendly and helpful. I have been going to Bergstrom for years, and am always highly satisfied with the work done. My questions and concerns have always been addressed. Keep up the good work.

9/3/2025

Rita, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

GREEN BAY, WI

Bruce S|2021 Buick Enclave

Confirmed Service Customer

9/2/2025

Shawn was able to get my vehicle in on short notice due to a sudden oil leak. The shuttle was able to bring and pick me up at home. Shawn kept me up to date on the repair. Very positive experience, thank you!

9/3/2025

Bruce, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

New Franken, WI

Louise L|2026 Chevrolet Equinox

Confirmed Sales Customer

9/2/2025

Brandon was very friendly, informative and very accommodating. He is a great sales person.

Brandon Murray

9/3/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Business Response

Greenleaf, WI

Craig D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/3/2025

Shawn always does a terrific job

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Ashwaubenon, WI

Brenda S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/8/2025

Everyone was nice and friendly

9/9/2025

Brenda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Cathy V|2021 Chevrolet Blazer

Confirmed Service Customer

9/8/2025

Best customer service I have ever seen💕 Tate was awesome. As I sat in the waiting area I watched the other service advisor, as they retrieved their customers. They were awesome as well.

9/9/2025

Cathy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Green Bay, WI

Kim E|2012 Chevrolet Cruze

Confirmed Service Customer

9/9/2025

Everything was taken care of quickly and efficiently.

9/10/2025

Kim, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Joan J|2024 Chevrolet Equinox

Confirmed Service Customer

9/9/2025

Very friendly and fast service. Nice plus is the car wash.

9/10/2025

Joan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Suamico, WI

Lisa G|2020 Chevrolet Traverse

Confirmed Service Customer

9/9/2025

Always very respectful. And always very efficient.

9/10/2025

Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jeremy W|2025 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

There was confusion when I had called to make an oil change appt. I thought I had to do a wall-in. Turns out I should've made an appt even though the person I talked to on the phone the week before didn't make any sense. They understood the confusion and got in and out faster than I thought they would.

9/10/2025

Jeremy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Amy G|2024 GMC Terrain

Confirmed Service Customer

9/10/2025

Friendly, knowledgeable and fast!

9/10/2025

Amy, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Matthew V|2026 Chevrolet Traverse

Confirmed Sales Customer

9/11/2025

Wonderful

Tanner Schram

9/11/2025

Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Jay V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/11/2025

Excellent as always. Very courteous and friendly.

9/12/2025

Jay, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

De Pere, WI

Jason S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

I contacted the dealership through my salesman to schedule my service ten days ahead of when I wanted to have the the work done so I could avoid making a special 1:15 minute drive. While I did not hear back from my salesman, I missed the first call from Shawn in service, I called him back right away and ended up in his voicemail. I left a message then as well as two times after and did not receive a call back until a week later when I complained to my salesman. That meant that I did end up making the 140 mile trip just to have the mainenance done. Finally, I was promised a full tank of fuel for filling out my delivery satisfaction survey with all A's. While I did fill out the survey with all A's, the tank was not filled.

9/15/2025

Jason, we regret to hear that you had this experience with us. Please contact us at (920) 498-6666 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

MOUNTAIN, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

9/9/2025

superior service shawn is great treats me with respect im happy with the truck im verry happy with the service thank you

9/10/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Wickesberg Poured W W|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/10/2025

The servic tech didn’t do what I asked they put different wheels on my truck never set the valve stem’s I brought it right back told Mathew what was the concern need it fixed need it by 11:00 the next day went to pick it up nothing was done he said I didn’t give him authorization to fix it I believe it should have been took care of the first time it was there I bout 5 vehicles there in the last 6 years that has to mean something to someone just a little respect would have gone a long way planning to take my business elsewhere this is not the first time that it’s been a struggle to deal with the service department

9/11/2025

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (920) 498-6666.

Business Response

De Pere, WI

Katherine F|2025 Chevrolet Suburban 1500

Confirmed Service Customer

9/11/2025

Shawn from the service center was outstanding. He has always gone above and beyond! Can’t recommend Bergstrom Chevy enough

9/12/2025

Katherine, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Thanks for the recommendation, and have an amazing day!

Business Response

HOBART, WI

Robert S|2021 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

No comment

9/15/2025

Robert, thank you so much for your high rating. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Nicholas C|2021 Chevrolet Suburban

Confirmed Service Customer

9/12/2025

We have worked with Shawn in the past and he knew our vehicle history so we came back to him when we called to get it in, they were fast efficient. Did not waste any time looking it over! We appreciate the Bergstrom Service and Counter team for doing such great work!

9/15/2025

Nicholas, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OCONTO, WI

James G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Timely service

9/15/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

David L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Amanda, Lee, Brandon and Isaiah all went above and beyond to help me out of a tough situation. Very good service.

Brandon Murray

9/15/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Claremore, OK

Kyle M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

Staff was friendly and helpful. The service was completed in a timely fashion. Thank you.

9/15/2025

Kyle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Mark K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Great service and price

Kimberly Sprangers

9/15/2025

Mark, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Escanaba, MI

Sharon F|2014 Chevrolet Cruze

Confirmed Service Customer

9/12/2025

Fix the issue with my car that another mechanic couldn’t

9/15/2025

Sharon, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREENLEAF, WI

Lawrence R|2019 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

They took my car in right away for service, did the job within the time they estimated and they washed it too.

9/15/2025

It is great to hear everything was done to your satisfaction! We hope to see you soon!

Business Response

DE PERE, WI

Kris B|2025 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Friendly and knowledgeable staff, wait time was shorter than expected

9/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

Suamico, WI

Joan O|2025 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Communicate well with customers.

9/16/2025

Joan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Abrams, WI

Jenny W|2025 Chevrolet Suburban

Confirmed Sales Customer

9/16/2025

Bought new suburban remotely from 5.5 hours away. Traded my 2024 for a 2025. Brian was a pleasure to deal with and the whole process was painless. They actually sold the one I initially inquired about and Brian was able to find and secure me a different one that checked all the boxes on my must have list.

Brian Farley

9/17/2025

Jenny, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Illinois City, IL

Dawn B|2019 Chevrolet Colorado

Confirmed Service Customer

9/16/2025

Jared in Service was very helpful and always had a smile ….along with Mr Baenen who handled my loaner …much needed to get to/from daily crossing guard duties.

9/17/2025

Dawn, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Richard P|2020 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

I had a tire rotation done. After getting home I noticed many of my lug covers gone. Assuming they fell off on trip home.

9/17/2025

Richard, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 498-6666 so we can make your experience a positive one.

Business Response

GREEN BAY, WI

Marnie P|2023 Chevrolet Traverse

Confirmed Service Customer

9/16/2025

Great Job from check in to check out!

9/17/2025

Marnie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Mark M|2023 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

Tate did a great job for me. Excellent service!

9/18/2025

Mark, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Tamara S|2026 Chevrolet Equinox

Confirmed Sales Customer

9/18/2025

Working with Brian Farley salesperson and Manager Lee was such a great experience. They were not pushy which I totally appreciate.

Brian Farley

9/19/2025

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Suamico, WI

Shane R|2024 Chevrolet Malibu

Confirmed Service Customer

9/18/2025

Great and quick service

9/21/2025

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

PULASKI, WI

Dennis S|2020 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

Excellent service and great people Jerald was my adviser what a pleasant fine young man Thank you

GREEN BAY, WI

Michele P|2019 Chevrolet Traverse

Confirmed Service Customer

9/18/2025

I was there for routine maintenance, oil change and tire rotation. I asked the service advisor Isaiah Blea if they could please clean the inside of my front windshield. He said No they couldn’t do that. I have brought my vehicle in for all my maintenance to what was once Broadway and now is Bergstrom. My husband and I have bought three vehicles from this dealer. When it was Broadway, the service advisor was always accommodating to my request. Also on the multi point inspection, there were 10 items listed as Not Applicable, which included fluid levels, filters and battery voltage. Were these items checked at all and replenished if needed? Also they didn’t put a sticker up in the left front windshield that advises me of my next oil change.

MOUNTAIN, WI

Ricky R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/18/2025

I bought a new car—my first Cadillac!—but didn't feel special in any way. Shouldn't there have been some enthusiasm from someone? Nothing in anyone's demeanor made me feel like this grand event just happened to me. No one greeted us either time we came in; we had to eventually track people down even though employees and front desk people were around talking to each other. Everything took a long time. It had been a service loaner and it had 3,000 miles on it, so it needed cleaning before I took it off the lot. Before cleaning I noted soil and garbage in each of the 3 seating areas—front, center and back. I was told there was a fantastic 3-person detailing crew on site and they'd have it cleaned to perfection before I left. When I went to drive the car away I saw that the dirt and garbage from each of the 3 areas was still there. So they cleaned it "again." Certainly not a high end experience. I don't need to go back there ever again. I'll get it serviced elsewhere. I did like and appreciate Hayden who helped me navigate the interior console.

9/21/2025

Ricky, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 498-6666. We look forward to hearing from you.

Business Response

SARASOTA, FL

Mark B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/15/2025

Everything went smoothly

Tanner Schram

9/16/2025

Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Freedom, WI

Cole P|2024 Chevrolet Colorado

Confirmed Service Customer

9/16/2025

It was super easy and welcoming coming in to get my service done along with it being fast

9/17/2025

Cole, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Dennis M|2022 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

From the minute we drove the car into the service center until the time we were told the vehicle service was complete, everything was perfect we were greeted by friendly people that informed us as to what will happen they opened doors for us and we were escorted to a wonderful waiting room with beverages and popcorn. I was also impressed by the service technician who kept me informed as to what was happening with my vehicle. Thank you for such a wonderful experience.

9/17/2025

Dennis, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Sturgeon Bay, WI

Michael M|2021 Chevrolet Spark

Confirmed Service Customer

9/17/2025

Very pleasant guest lounge. I found the service advisor very friendly. Best of all, the routine service was completed in a reasonable amount of time, about 50 minutes.

9/18/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Kaukauna, WI

Randall K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Always wonderful service and courteous folks.

9/18/2025

Randy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Linda J|2023 Chevrolet Blazer

Confirmed Service Customer

9/20/2025

Tate was amazing! I was able to text her to make my appointment and when I needed to change it. No problems. Service was very fast!

9/22/2025

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SUAMICO, WI

Jon L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/23/2025

Dealer had a truck I was interested in, Joe was a good salesman, not pushy, very knowledgeable of the product. Overall a very good experience.

Joe Rose

9/24/2025

Jon, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

James C|2010 Chevrolet Camaro

Confirmed Service Customer

9/18/2025

It was the worst I've ever had. Charge me $678.00 for 2 batteries. Then I picked it up and the same thing happened with in 2 blocks. I had to sit in my Jeep on the road for over an hour. Then they said it was the starter and a wire somewhere broke off. Then I asked them why did I have to put new batteries. When I talked with the service manager he wouldn't even listen to what I had to say. There was a $678.00 bill that cost should have been returned because there was nothing wrong with mine.

9/21/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

OCONTO, WI

Samuel C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/19/2025

Very smooth

Amara Wheelock

9/22/2025

Samuel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Brussels, WI

Michael H|2016 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

Took longer than expected for an oil change and tire rotation. Price was normal and fair. When I received my Traverse, the paper mat was still in the vehicle, and the mirror ID number was crunched up and on the counsel. The old mileage reminder sticker was still on the windshield, and I had to go back in and ask for a new one. There was no courtesy car wash. I have been coming to this dealership for service and new vehicles for over twenty years, and this has never happened before.

9/22/2025

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BRUSSELS, WI

Leigh P|2026 Chevrolet Equinox

Confirmed Sales Customer

9/19/2025

Amara is very knowledgeable and had a lot of patience with our lengthy decision making. She is a great asset to your company.

Amara Wheelock

9/22/2025

Leigh, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Brussels, WI

Cleo K|2016 GMC Canyon

Confirmed Service Customer

9/19/2025

After a follow up with another service agent “Isaiah Blea” with our GMC Canyon I cannot tell you what an excellent job he did providing professionalism. Thank you

9/22/2025

Cleo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jerry B|2017 Chevrolet Traverse

Confirmed Service Customer

9/21/2025

Quick service

9/22/2025

Jerry, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Charlotte R|2014 Chevrolet Malibu

Confirmed Service Customer

9/22/2025

The service writer TL is always truthful and respectful. He takes the time to explain the mechanics of my vehicle. Thank you TL!

9/22/2025

Charlotte, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Melissa A|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/22/2025

My experience was as close to perfect as it could be. Very efficient and great service :)

Tanner Schram

9/22/2025

Melissa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Sault Ste. Marie, MI

Paula V|2015 Buick Encore

Confirmed Service Customer

9/24/2025

Went in for routine oil change and replacement of taillight bulb. Tate, Gerad, and gentleman who gave me a ride home while my vehicle was serviced were all very efficient, friendly and professional.

9/25/2025

Paula, we're pleased to know we have been able to exceed your expectations and really help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREEN BAY, WI

Michael G|2026 Chevrolet Traverse

Confirmed Sales Customer

9/25/2025

Very helpful in getting Me the vehicle I wanted. Did very good at explaining the features and making sure We understood.

Steven Bath

9/26/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Gladstone, MI

Robert B|2020 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

The are great 👍

9/26/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Suamico, WI

Jesse V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/25/2025

Everyone was courteous.

Amara Wheelock

9/26/2025

Thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! We hope to see you soon!

Business Response

Kaukauna, WI

Thomas S|2022 Chevrolet Colorado

Confirmed Service Customer

9/25/2025

They were able to get my truck in get the repairs done and back to me quicker than I expected great service on time and budget 👍🏻

9/26/2025

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

GREEN BAY, WI

Affordable Auto A|2013 Buick LaCrosse

Confirmed Service Customer

9/25/2025

Once again, you’re techs misdiagnosed the issue. This place is such a joke.

9/27/2025

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

GREEN BAY, WI

Robin B|2023 GMC Acadia

Confirmed Service Customer

9/23/2025

Vanessa was awesome. Thank you for your help.

9/24/2025

Robin, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

New Franken, WI

Joyce H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

Samara was really good and I wanted to buy my car from her. She listened to what I wanted and helped me choose the right one.

Amara Wheelock

9/24/2025

Joyce, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Bobbie H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

Excellent experience from start to finish! Brian and Justin were both great to work with. Professional, knowledgeable and welcoming.

Brian Farley

9/24/2025

Bobbie, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Hiles, WI

Bernard F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

Shawn went above and beyond to help me. He showed me how to trouble shoot the computer on my 2024 Silverado after a reboot. He took care of every question I had. Shawn was very knowledgeable and helpful. This was my best experience I ever had a a service department

9/24/2025

Bernard, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Michael C|2025 Chevrolet Trax

Confirmed Sales Customer

9/23/2025

Brandon and the Bergstrom team were excellent through the whole process and sale !! Thanks gang !

Brandon Murray

9/24/2025

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Green Bay, WI

Henry W|2021 Chevrolet Equinox

Confirmed Service Customer

9/24/2025

Periodic lube and tire rotation was done excellently and on time.

9/25/2025

Henry, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Kathryn H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/25/2025

I purchased an EV in September, and I’m very happy with my vehicle. I’d also like to complement the finance manager, who was very diligent in making sure that the paperwork was completed correctly as the rules were changed by the government.

Brian Farley

9/27/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

William V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/25/2025

Good people

Carlos Martin

9/28/2025

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Lori M|2025 Chevrolet Traverse

Confirmed Service Customer

9/26/2025

Everyone was accommodating and polite

9/29/2025

Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Judith W|2026 Chevrolet Equinox

Confirmed Sales Customer

9/26/2025

Outstanding. Patient, thorough explanation of sale as well as vehicle operation. Staff was exceptional. Even placed a big red bow on new car and provided a handful of hats to share with family including two with special needs. Chose Bergstrom Chevy.

Amara Wheelock

9/29/2025

Judith, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Norway, MI

Deborah N|2025 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Great

9/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Sturgeon Bay, WI

Donna B|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/27/2025

Everyone was very nice and I was told if my problem wasn't corrected to give them a call. I liked the service I got while there.

9/29/2025

Donna, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Mark M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/28/2025

They changed my oil and rotated my tires in a timely fashion. Everything was done correctly.

9/30/2025

Mark, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Michael R|2021 Chevrolet Tahoe

Confirmed Service Customer

9/28/2025

Great Service

9/30/2025

Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

De Pere, WI

Mark F|2025 Chevrolet Trax

Confirmed Service Customer

9/28/2025

Tate did an outstanding job relaying the problem with my anti-theft engaging on its own..turned out my engine hood latch wasn’t completely engaging so the horn kept barkin…only took an hour and a half to diagnose and fix it….Tate is a great Service Lady. She took Warrens place…and she picked the ball up runnin and hasn’t missed a beat. She’s my go to Person.Thanks Tate.

9/30/2025

Mark, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Robert N|2017 Chevrolet Suburban

Confirmed Service Customer

9/29/2025

Tate met me with a smile and the service was excellent.

9/30/2025

Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Betty V|2024 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

Every thing went well and we even looked at a few 2026's

9/28/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CRIVITZ, WI

Eric H|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

9/26/2025

Very friendly

9/29/2025

Eric, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Matthew I|2025 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Working with Antwyn was great! Body shop did their thing and the car looks great. I couldnt ask for anything more.

9/30/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Jane P|2020 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Very pleased

9/30/2025

Jane, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Austin A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/29/2025

Great service, stand behind their warranties. No games, no gimmicks. I bought the warranty for my transmission and engine. Transmission went out, warranty covered it without too many hoops. Hard to find a company that will still do that.

9/30/2025

Austin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Brittany B|2021 Chevrolet Suburban

Confirmed Service Customer

10/6/2025

Tommy did wonderful. He made it right when his service tech dropped the ball and fixed the issue right away without questions. I know it wasn’t his fault as he’s not in the shop watching everyone work on the vehicles.

10/7/2025

Brittany, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Debra S|2018 Buick Enclave

Confirmed Service Customer

10/7/2025

Vanessa my service consultant Did an amazing job I found out I needed front brakes when I was getting an oil change and I decided to get it done right away It took longer than she anticipated because there was a part that was damaged in the box so they had to go and get one so I waited in the waiting room longer than normal. She offered me a car because she didn’t know how long it would take, and I decided to wait it out and I have new brakes ! 😊 She is my go to for a service consultant she definitely put a good impression on me Very professional Thank you Vanessa Vallarta

10/8/2025

Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

Deborah H|2015 Buick Encore

Confirmed Service Customer

10/8/2025

I came in for oil chance. Very good service.

10/9/2025

Deborah, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Bradley B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

I had an appointment with the collision center to place a decal on the truck for a Tuesday. The appointment was backed up a day which I was ok with that. I didn’t hear back from them Wednesday before closing so I called them and they said that the truck hasn’t been started on. I didn’t receive a follow up call on the status of the truck until Thursday night. I was told they wanted overnight to clean it and inspect it. I got it home and noticed that the decal has bubbles in it. I called on that same day , left a message with who I was working with on this. I didn’t hear back from her so I called on the following Wednesday, the decal shop is now supposed to reach out to me. I’m not holding my breath!

10/10/2025

We are disappointed to learn of your experience here at Bergstrom Chevrolet of Green Bay, but will take this opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (920) 498-6666 so we can work towards a resolution.

Business Response

Green Bay, WI

Bradley B|2025 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Service was done in a timely manner. Professional and courteous technician and assistant.

10/10/2025

Bradley, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Terry R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Stopped in for a unscheduled oil change

10/10/2025

Terry, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

Manitowoc, WI

Melissa S|2015 Chevrolet Cruze

Confirmed Service Customer

10/9/2025

Recently bought a 2015 Chev Cruze LT at Bergstrom VW in March of 2025. Noticed the underside of the engine was wet, a few months later. Brought vehicle in for an inspection and was told the oil cooler was leaking badly. Replacement would cost over $2200. Ridiculous. This oil cooler was probably leaking on the lot before we bought it. We only drove it 2000 miles since the purchase in March of 2025. Not happy with Bergstrom's apparent policy of not standing behind what they sell and poor pre-sale vehicle inspection policy. We won't buy a vehicle from Bergstrom again.

10/10/2025

Melissa, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (920) 498-6666 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

GREEN BAY, WI

Andrew B|2024 Chevrolet Equinox EV

Confirmed Service Customer

10/9/2025

Excellent scheduled EV service, always easy to schedule and great communication!

10/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Peggy G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/5/2025

We had wonderful service

Kimberly Sprangers

10/7/2025

Peggy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Appleton, WI

Riley M|2026 Chevrolet Traverse

Confirmed Sales Customer

10/6/2025

Great experience

Tanner Schram

10/8/2025

Riley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Little Suamico, WI

Brittni M|2023 Chevrolet Tahoe

Confirmed Service Customer

10/8/2025

I was greeted right away and Isaiah was very helpful. The tech also came out and checked something on the vehicle that was warranty related and he was clearly very knowledgeable. The waiting area was very nice, clean and easy to plug in and work while my truck was being worked on. They also had nice amenities like popcorn, coffee, soda etc. My first time there and I'll be back!

10/9/2025

Brittni, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Howard, WI

Tony O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/9/2025

Fantastic buying experience with the team at Bergstrom

Tanner Schram

10/11/2025

Tony, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Algoma, WI

John D|2025 Chevrolet Trax

Confirmed Sales Customer

10/9/2025

Tanner is great, great personality. Easy experience

Tanner Schram

10/11/2025

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Menasha, WI

Gloria M|2012 Chevrolet Impala

Confirmed Service Customer

10/9/2025

Immediate attention when I got there. Very friendly customer service rep. I think it was Dennis K. Looked at cause of door noise which I failed to mention when making the appointment. Took care of the problem. Always grateful for the car wash. Worth the trip from Seymour for the years of good service.

10/11/2025

Gloria, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

SEYMOUR, WI

Steven R|2024 Chevrolet Malibu

Confirmed Service Customer

10/10/2025

People on your staff at Bergstrom were a pleasure to work with. They were very friendly and a joy to work with. Thank you for your service.

10/12/2025

Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Two Rivers, WI

Robert T|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/11/2025

Service tech was great. I said I was considering getting new tires and he provided me with some quotes along with my paperwork as a suggestion. Very thoughtful. My only complaint is that every time I bring my truck in they adjust my seat…. I drove my truck 40,000 miles, your service people drive it 20 feet…. Do you really need to change my seat, steering wheel, and mirrors to pull my truck into a service bay…???

10/13/2025

Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

Luxemburg, WI

Shelby S|2025 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

Dustin and crew did amazing at fixing my car. They identified the problem, communicated effectively, and when problems arrived they pivoted in a way to solve the problem!

10/12/2025

Shelby, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We sincerely value your business and look forward to your next visit!

Business Response

Milwaukee, WI

Aubrey L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/10/2025

I did have a problem with a slow leak repair but i sent a text and it's getting fixed today

10/11/2025

Aubrey, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Kelly C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Thanks for getting the service done quickly, easy peasy…

10/14/2025

Kelly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOBIESKI, WI

Wesley R|2016 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

They did a fantastic job!

10/14/2025

Wesley, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Laurie B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/14/2025

Joe Rose was easy to work with.

Joe Rose

10/15/2025

Laurie, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Zach V|2023 GMC 1500 Sierra

Confirmed Service Customer

10/15/2025

The team was very prompt and informative of the service work that was done on my vehicle.

10/15/2025

Zach, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Judith B|2019 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

Dennis was very helpful and has great customer service skills. The experience made me feel valued as a customer.

10/16/2025

Judith, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

BLACK CREEK, WI

Michael G|2021 Chevrolet Malibu

Confirmed Service Customer

10/15/2025

The service writer did a great job. Not so much with the mechanics. They said they would have the car for two day. It ended up being a week. Not impressed.

10/17/2025

We strive for 100% satisfaction, and we regret to find out that this was not the case. Here at Bergstrom Chevrolet of Green Bay, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (920) 498-6666 to discuss ways we can better serve you in the future.

Business Response

GREEN BAY, WI

Eric B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

Brandon did an excellent job. He was quick to respond and it was super easy to get the truck I was looking for

Brandon Murray

10/14/2025

Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Ruth C|2026 Chevrolet Colorado

Confirmed Sales Customer

10/15/2025

Excellent sales person good vives

Kimberly Sprangers

10/16/2025

Ruth, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

De Pere, WI

Pamela R|2015 GMC Acadia

Confirmed Service Customer

10/16/2025

Great price! Salesman was not pushy. I appreciated that.

10/18/2025

Pamela, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREEDOM, WI

Kay W|2022 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Great experience. Made an appointment with Isaiah, He was very professional and courteous and even reminded me about the GM Reward credits I had. Everything went smoothly, car was done and waiting by the desired pick-up time and he also added a complimentary carwash. I will always ask for Isaiah as my service advisor for future visits.

10/19/2025

Kay, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SUAMICO, WI

Brian K|2025 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

The people were very friendly and got me in and out.

10/19/2025

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Joel L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/17/2025

First time visiting your dealership for service work and not sure what to expect. My experience was the best I’ve ever experienced.

10/20/2025

Joel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Oconto Falls, WI

Ryan P|2017 Chevrolet Malibu

Confirmed Service Customer

10/18/2025

Tate was a fantastic

10/20/2025

Ryan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

De Pere, WI

Vincent C|2019 Chevrolet Trax

Confirmed Service Customer

10/19/2025

Just went in for a oil change and tire rotation. The rep, I belive her name was Venassa was very knowledgeable about my needs. She also offered a car wash, whivk was nice. Everything went smoothly and was there about 45 minutes.

10/20/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Denise S|2020 Chevrolet Malibu

Confirmed Service Customer

10/15/2025

Was a great deal and friendly service people

10/18/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Bruce S|2021 Buick Enclave

Confirmed Service Customer

10/16/2025

Shawn did a great job as my service consultant, he is awesome! However I'm not pleased with the technician. Adjusting the drivers seat settings, the back of seat, the lumbar and the lower leg as well. I have no issue with seat getting moved back and forth, but I'm still struggling to get it adjusted to where I'm comfortable. Im not sure why all these would need to be adjusted just to complete an oil change and rotation of tires along with wiper blades? They were not taking my car on a road trip.

10/19/2025

Bruce, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

New Franken, WI

Barbara S|2023 Chevrolet Colorado

Confirmed Service Customer

10/17/2025

The customer service rep Shawn was great

10/19/2025

Barbara, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MADISON, WI

Holly H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/17/2025

Great customer service

10/19/2025

Thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

SEYMOUR, WI

Steven C|2025 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Tech kept us updated in a timely manner.

10/20/2025

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Oconto Falls, WI

Javier C|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/17/2025

Got me on at the last minute. Only took 1/2 an hour like Dennis promised.

10/20/2025

Javier, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Julie K|2012 Buick Regal

Confirmed Service Customer

10/18/2025

My service check went great. Isaiah whom handled my car was very professional and personable. Explained everything to me, and even offered me a complimentary car wash. Great service!!

10/20/2025

Julie, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Tony F|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/19/2025

The staff were timely in getting started with the car. I asked them to clip off some hanging plastic which they did with a smile and no charge. The waiting lounge was clean and quiet enough to get some reading done.

10/20/2025

Tony, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WRIGHTSTOWN, WI

Dorsch Ford D|2022 GMC 1500 Sierra

Confirmed Service Customer

10/21/2025

No communication. Tried calling multiple times with no returned phone call. Our truck sat there for over a week with no updates. Talked to an older lady on the phone who said she would get to the advisor with no returned phone call ever. We almost drove there to get an update.

10/21/2025

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

GREEN BAY, WI

Craig D|2019 Chevrolet Tahoe

Confirmed Service Customer

10/21/2025

Isaiah communicated very well and was a pleasure to deal with. He kept me updated throughout the service process. The work appears to be properly completed.

10/22/2025

Craig, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Wrightstown, WI

Jeffrey H|2017 Chevrolet Camaro

Confirmed Service Customer

10/21/2025

I did not have an appointment and was able to drive in and get a LOF done within the hour. Received details on my vehicle system and they also reviewed tire replacement options for me for the future

10/22/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Jon R|2026 Chevrolet Traverse

Confirmed Sales Customer

10/21/2025

It was a great experience.

Brian Farley

10/22/2025

Jon, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Two Rivers, WI

Dennis W|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/21/2025

sales force very good

Carlos Martin

10/22/2025

Dennis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Mountain, WI

Lisa L|2021 Chevrolet Traverse

Confirmed Service Customer

10/22/2025

Dealership and service is great!

10/23/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Bonduel, WI

Lanny T|2018 Chevrolet Tahoe

Confirmed Service Customer

10/23/2025

Staff was considerate and helpful!!!!!

10/25/2025

Lanny, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jason S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Easy experience

10/26/2025

Jason, thank you for sharing your positive experience! We hope to see you soon!

Business Response

LTL SUAMICO, WI

Jack H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/21/2025

Great job

10/22/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Sara P|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/22/2025

Great communication and service

Casey Dennis

10/22/2025

Sara, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Hilbert, WI

Roland C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

Nice people and nice facility

10/22/2025

Roland, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

GREEN BAY, WI

Kira K|2026 Chevrolet Traverse

Confirmed Sales Customer

10/22/2025

Casey did a good job at not being pushy and giving the time and space to think. He provided answers to all my questions and I asked a lot!

Casey Dennis

10/24/2025

Kira, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

Pound, WI

Travis D|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Terrible customer service. Failure to look into a new vehicle I bought that is having issues. Service department is the worst I’ve been to

10/26/2025

Travis, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Green Bay, WI

Gertrude M|2024 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

I arrived early for my appointment and they got me in right away and I was pleasantly surprised at how quick the service was.

10/26/2025

Gertrude, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Daniel K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/23/2025

Great service and thanks much to Shawn for the warm welcome.

10/26/2025

Daniel, thank you for your kind review; we are happy to pass along your comments to Shawn here at Bergstrom Chevrolet of Green Bay! We sincerely value your business and look forward to your next visit!

Business Response

Howard, WI

Daniel D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/24/2025

Staff was very friendly, respectful, and courteous. Informed me of everything that was happening.

10/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Ronald H|2025 Chevrolet Colorado

Confirmed Service Customer

10/27/2025

Quick and Professional

10/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Thomas C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/28/2025

Brandon made transactions as simple and easy as possible I was very pleased with the service

Brandon Murray

10/29/2025

Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Athelstane, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

10/28/2025

I always get superior service at berstum. That why I brought 2 vehicles from them great staff thank you

10/29/2025

Nevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Ashwaubenon, WI

Theresa M|2026 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

Everyone is friendly & helpful.

10/29/2025

Theresa, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Casco, WI

Evangeline E|2025 Chevrolet Trax

Confirmed Sales Customer

10/28/2025

I had a very positive experience at Bergstrom Chevrolet. Both Joe and Brian were very friendly and informative. With it being my first experience purchasing a new car, the Bergstrom Chevrolet team helped make it a very seamless experience.

Mason Erdmann

10/29/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Green Bay, WI

John V|2018 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

Did not fix issue of tire pressure monitor sensor discussed when car was drought in for service. Customer service rep did not return phone call/message left after car was returned to me.

10/29/2025

John, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

GREEN BAY, WI

Jean N|2024 Chevrolet Blazer

Confirmed Service Customer

10/29/2025

Dennis was a great help, explained everything great experience. Will be back for future service.

10/30/2025

Jean, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

Business Response

DE PERE, WI

Jayne S|2025 Chevrolet Blazer

Confirmed Sales Customer

10/29/2025

Kim was great, very personable and made me feel comfortable. Everything went well!

Kimberly Sprangers

10/31/2025

Thank you for your kind review; we are happy to pass along your comments to Kim here at Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Daggett, MI

Brian R|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/24/2025

Air leak in tire caused by screw in the tire. Removed screw and put a plug in tire. No longer losing pressure. Tate Verhagen did a great job.

10/26/2025

Brian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Robert V|2023 Chevrolet Suburban

Confirmed Service Customer

10/28/2025

Just an oil change and tire rotation. Done on time and was kept well informed.

10/29/2025

Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Mary B|2026 Chevrolet Trax

Confirmed Sales Customer

10/28/2025

Carlos was amazing! We worked together off and on for about 2 months on finding me the car I wanted at the price I wanted , without any pressure He was probably the most pleasant and honest car salesman I have dealt with!

Carlos Martin

10/29/2025

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Pulaski, WI

Christopher J|2020 GMC 1500 Sierra

Confirmed Service Customer

10/29/2025

The customer service was exceptional. I was in the loop on details the entire time.

11/1/2025

Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

John W|2014 Buick Verano

Confirmed Service Customer

10/29/2025

They cracked my windshield waiting for them to get me a new one

11/1/2025

John, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 498-6666 so we can assist you further.

Business Response

DE PERE, WI

Christopher C|2026 Chevrolet Trax

Confirmed Sales Customer

10/30/2025

Very friendly and helpful salesman. Would recommend and buy again! Thanks Jeff

Jeff Lashock

11/2/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Green Bay, WI

Randall G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Great service

11/3/2025

Randall, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Cheryl P|2024 Chevrolet Blazer

Confirmed Service Customer

10/31/2025

Everything went just as expected.

11/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Richard F|2018 Chevrolet Camaro

Confirmed Service Customer

10/30/2025

Tate was awesome and kept me up to speed on everything. Price was reasonable for a tire rotation, oil change and overview of everything. 2018 ZL1 Camaro Convertible

11/2/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Anthony M|2015 Chevrolet Malibu

Confirmed Service Customer

10/30/2025

Done in a timely manner.

11/2/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Jeffery D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/30/2025

Always good

11/2/2025

Jeffery, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LUXEMBURG, WI

Justin H|2026 Chevrolet Traverse

Confirmed Sales Customer

10/31/2025

Tanner was excellent to work with and the purchase was no hassle

Tanner Schram

11/3/2025

Justin, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

Escanaba, MI

Julie P|2026 Chevrolet Equinox

Confirmed Sales Customer

11/1/2025

Salesmen are courteous and super helpful.

Brian Farley

11/3/2025

Julie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Hobart, WI

Oleksii G|2019 Chevrolet Corvette

Confirmed Service Customer

11/3/2025

Great experience.

11/4/2025

Oleksii, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DE PERE, WI

Lanny T|2006 Chevrolet Impala

Confirmed Service Customer

11/6/2025

Staff was courteous and helpful!

11/7/2025

Lanny, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Karla K|2023 Chevrolet Blazer

Confirmed Service Customer

11/6/2025

First of all everyone was so friendly and listened to my concerns. The vehicle was completely checked out to assure me all was ok

11/7/2025

Karla, your wonderful feedback and rating mean a lot to us. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Keith B|2026 Chevrolet Traverse

Confirmed Sales Customer

11/7/2025

Excellent experience

Joe Rose

11/9/2025

Keith, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Green Bay, WI

Robert B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

11/7/2025

Excellent service

11/10/2025

Robert, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Green Bay, WI

Jim G|2018 Chevrolet Equinox

Confirmed Service Customer

11/3/2025

Quick friendly service

11/4/2025

Jim, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Robert L|2025 Chevrolet Traverse

Confirmed Service Customer

11/4/2025

My service advisor Shaun is aways very helpful an accommodating for me he is really good at what he does

Suamico, WI

Sharon S|2022 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

We were treated very respectfully and kind from beginning to end. We had questions that were answered in a very helpful manner.

11/5/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Kaukauna, WI

Jerry M|2024 Chevrolet Corvette

Confirmed Service Customer

11/4/2025

Service work completed on time.

11/5/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOBART, WI

Eric G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

Very polite, knowledgeable and helpful with quick service

11/7/2025

Eric, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Business Response

TWO RIVERS, WI

Connie R|2014 Chevrolet Malibu

Confirmed Service Customer

11/9/2025

Tate was very kind and helpful, as usual! Many thanks in accommodating me (as a caregiver); car service was efficient and effective! Thank you!

11/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Thomas R|2017 Chevrolet Colorado

Confirmed Service Customer

11/9/2025

Pleasant & friendly, received the same respect with my 2017 model as someone with a brand new vehicle ! Thank you for that !

11/10/2025

Thomas, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Denmark, WI

Mitchell D|2013 Chevrolet 1500 Avalanche

Confirmed Service Customer

11/9/2025

Jared is an excellent representative for Bergstrom. He kept me updated on the progress of my vehicle and contacted me when it was completed. Answered all my questions. Terrific to work with.

11/10/2025

Mitchell, thank you for your kind review; we are happy to pass along your comments to Jared here at Bergstrom Chevrolet of Green Bay! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Mike J|2016 Chevrolet Chevrolet Volt

Confirmed Service Customer

11/13/2025

Great communication and fair prices. Quick service to get my car back on the road. I really like the video explaining the inspection and repairs.

11/14/2025

Mike, your satisfaction is important to us, so we want to sincerely thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again soon!

Business Response

Green Bay, WI

Margaret E|2021 Chevrolet Colorado

Confirmed Service Customer

11/10/2025

Tate was professional, informative, and pleasant. My 2021 Colorado issue was taken care of. BERGSTROM on Ashland in Green Bay is a great showroom, maintenance, and repair center.

11/10/2025

Margaret, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHAWANO, WI

Teresa M|2025 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

Very helpful and the wait was not long at all.

11/11/2025

Teresa, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Reedsville, WI

Lyle B|2012 Chevrolet Impala

Confirmed Service Customer

11/10/2025

Professional, courteous, and respectful transmission flush was done on a 2012 Impala. Thank you.

11/11/2025

Lyle, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OCONTO, WI

Valerie D|2012 Chevrolet Captiva Sport

Confirmed Service Customer

11/10/2025

Service consultant was very polite and provided information.

11/11/2025

Valerie, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Randall H|2019 Chevrolet Corvette

Confirmed Service Customer

11/11/2025

On time, got in and out.

11/12/2025

Randall, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SUAMICO, WI

Lori H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

Great seamless no pressure experience!

Steven Bath

11/13/2025

Lori, thank you so much for your positive comments about Bergstrom Chevrolet of Green Bay! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Ripon, WI

Randy W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/12/2025

Great job by Brian Farley and the team!

Brian Farley

11/13/2025

Randy, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

Menasha, WI

Lois S|2026 Chevrolet Blazer

Confirmed Sales Customer

11/13/2025

Everyone was very friendly and helpfu. We bought several vehicles from Bergstrom and will be back.

Joe Rose

11/14/2025

Lois, we're glad to hear you found our staff was so friendly and helpful! We can't wait to see you again, have a great day.

Business Response

Brillion, WI

Edward D|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/14/2025

We were very pleased with our buying experience at Bergstrom. Amara was very helpful and knowledgeable. Thanks for the pleasant experience.

Amara Wheelock

11/17/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

LUXEMBURG, WI

Sandi D|2019 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

The communication was great while I waited.

11/16/2025

Sandi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Steven P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/14/2025

Amara and Derrick were very knowledgeable which we sincerely appreciated! They were both very kind and absolutely patient in answering all our questions.

Amara Wheelock

11/16/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Crivitz, WI

Janice M|2017 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

I had a recall part replaced. Everybody was helpful. I just wish that when they send out alerts that the last one just says your car is done and ready for pickup.

11/16/2025

Janice, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

DE PERE, WI

Mary K|2022 Buick Envision

Confirmed Service Customer

11/14/2025

When I bought my car in I told them there is also a little dent on the passenger side rear door and it wasn’t fixed.☹️ ouch! Everyone was nice and the workmanship is superb

11/16/2025

Mary, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 498-6666.

Business Response

GREEN BAY, WI

Tammy B|2018 Chevrolet Equinox

Confirmed Service Customer

11/17/2025

Wonderful service as always. Jarred S. did an awesome job helping find just the right tires for my car.

11/18/2025

Tammy, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Roman S|2018 Chevrolet Colorado

Confirmed Service Customer

11/17/2025

Great service experience from beginning to end. Thanks!

11/18/2025

Roman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Peggy F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/17/2025

The process was easy and Conrad did a great job going over everything detail about the car. We are very happy with our new Equinox, our 3rd one.

Carlos Martin

11/17/2025

Peggy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Menominee, MI

Gerald S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

Joe Rose was a fantastic salesman. He explained everything is detail to my satisfaction. Also helping in the transaction were Managers Lee and Nick. Sales persons Brandon, and Isaac also helped immensely answering all questions and concerns I had along the way.. They were all instrumental in making a smooth delivery for me and wife Collette.

Joe Rose

11/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

GREEN BAY, WI

David R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/16/2025

Professional. Easy to work with. Courteous.

Brian Farley

11/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Greenleaf, WI

Bill F|1998 Chevrolet Corvette

Confirmed Service Customer

11/17/2025

Very good staff, friendly and helpful with any questions I had... was kept well informed of status of my car.

11/18/2025

Bill, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

New Franken, WI

Mark M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/18/2025

Winning experience. Brandon was knowledgeable & courteous. Talented sales team member.

Brandon Murray

11/20/2025

Mark, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Appleton, WI

Randy W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

Fast and easy.

11/21/2025

Randy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Marian K|2025 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Very courteous and explained all they did.

11/21/2025

Marian, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Pikskip Systems Llc M|2024 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

Routine Service all went as expected.

11/22/2025

Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOUNTAIN, WI

Allison C|2023 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Wonderful customer service.

11/23/2025

Allison, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jarrod E|2020 Chevrolet Trax

Confirmed Service Customer

11/21/2025

Shawn was very helpful through the entire process with communication and overall process through the day, even going as far as to provide a pickup and drop off for my vehicle so I could go about my day without needing to worry about changing my day around.

11/24/2025

Jarrod, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

HOBART, WI

Allen J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/21/2025

Professional and efficient customer service.

11/24/2025

Allen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

New Franken, WI

Jon G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

Oil change and tie rotation was fine, not too long, but asked to patch tire that had a nail in it for the pass couple months and the leak was slow. Told me there was no leak and I’m good to go, even though I told him I had seen the nail in the tire. Nope you’re good to go. Well, tire still leaks.

11/22/2025

Jon, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 498-6666 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

Sobieski, WI

Charlotte R|2014 Chevrolet Malibu

Confirmed Service Customer

11/21/2025

Tommy L and his team were awesome as always, not a long wait and the inspection was thorough. Great job everyone! You all are appreciated!

11/23/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Eric L|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/22/2025

Staff was very helpful and informative. The only thing I found was that the discounts on the price tag are dependent on your financing, which wasn’t displayed anywhere. My sales representative did help find other discounts to help offset that issue.

Joe Rose

11/24/2025

Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Green Bay, WI

Michelle C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/24/2025

Working with Brian and Lee was the best car buying experience any could ever want.

Brian Farley

11/25/2025

Michelle, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

De Pere, WI

Ann H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

Quick and easy service and wonderful people to work with Also very easy to schedule with availability when we needed it. Thanks

11/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lyle B|2012 Chevrolet Impala

Confirmed Service Customer

11/24/2025

Excellent but a little expensive.

11/25/2025

Lyle, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

OCONTO, WI

Randy J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/24/2025

Great experience!

Brian Farley

11/24/2025

Randy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Two Rivers, WI

Jeffrey S|2025 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Very knowledgeable

11/26/2025

We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Business Response

MARINETTE, WI

Scot S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/23/2025

They are very professional and answer all questions.

11/25/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DENMARK, WI

Brian S|2017 Chevrolet Equinox

Confirmed Service Customer

11/25/2025

The service person helped me out a lot

11/25/2025

Brian, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

James R|2025 Chevrolet Tahoe

Confirmed Service Customer

11/25/2025

Great customer service.

11/25/2025

James, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Oconto, WI

Thomas B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/25/2025

Vanessa was excellent to work with, friendly and kept me informed!

11/26/2025

Thomas, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

SUAMICO, WI

Paul P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

Tate did a fine job helping me with my needs for my truck.

11/26/2025

Paul, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Green Bay, WI

Rick K|2015 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Excellent job and done in the designated timeline that was given to me. I was extremely impressed with the job completed by all the people

11/26/2025

Rick, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

David H|2023 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

x

11/28/2025

David, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SUAMICO, WI

James R|2025 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

Always great customer service.

11/28/2025

James, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Oconto, WI

Jason R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/2/2025

Casey was very helpful and worked through some bugs on the overall set up(not his fault the network was bad in the building). He was very patient and helped with any question.

Casey Dennis

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Andrew M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/2/2025

Great service and communication

12/2/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Scott K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/2/2025

The salesman that I had, Casey Dennis was amazing. He was very informative and answered all my questions. He even went out of his way to find the exact color I was looking for. Would definitely suggest looking him up when there.

Casey Dennis

12/3/2025

Scott, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Shawano, WI

Randall H|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/3/2025

On time, friendly

12/3/2025

Randall, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Andrew H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

Professional and prompt service

Kimberly Sprangers

12/4/2025

Andrew, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

Business Response

Suamico, WI

Scott J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/4/2025

The purchase experience was wonderful. Amara was extremely knowledgeable with the entire process of my truck purchased from the first time we meet to driving the truck home. She made the purchase process very easy for me. I left the dealership feeling that I did get the best deal possible. She was very positive, responsive, and fun which made my purchase experience a tremendous and satisfying experience. I left the dealership feeling good, not wondering if something went wrong. One extra shut out to Nick, what a great guy! Nice, explained the trade in process so both my wife and I understood. Finally, I think why this experience was so good that both Amara and Nick were great communicators!

Amara Wheelock

12/5/2025

Scott, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Pulaski, WI

J J Education Llc J|2023 Chevrolet Tahoe

Confirmed Service Customer

12/5/2025

I am writing to express my dissatisfaction with the handling of my vehicle concern regarding a small chip/crack in my windshield. I was originally informed that this issue had been addressed by your body shop and that I would receive a follow-up. Unfortunately, I never received that follow-up call. After waiting a week and a half with no contact, I reached out again only to be told that the body shop had no record of this issue being evaluated or addressed. I was assured there would be further follow-up, yet again no communication occurred. I then called the body shop directly, and instead of support, I was treated as though my honesty was being questioned. I was told that the receptionist answers all incoming calls and would remember a conversation like mine, implying that the situation never occurred. I scheduled an appointment in hopes of moving forward, but when I arrived, I was made to feel like I was interrupting the receptionist’s personal conversation and was more of an inconvenience than a customer. The appraiser who came out had no information about my windshield concern and was prepared to give an estimate rather than schedule a repair, which was the entire purpose of my visit. I eventually spoke with a manager who has since been my only reliable point of contact and is currently assisting in getting this resolved. I appreciate their professionalism, but the extensive communication issues leading up to that point caused additional and avoidable damage. My biggest concern—and the reason for formally documenting this complaint—is that the original damage was small and reportedly would have been covered under my extended warranty. However, because of the delays and lack of follow-through, the crack has now spread across my windshield and is no longer eligible for warranty coverage. This leaves me financially responsible for a repair that could have been prevented if proper communication and action had taken place. I am requesting a review of this situation and consideration for coverage or reimbursement for the windshield replacement, as the escalation of damage directly resulted from lack of follow-up and miscommunication on your end. Thank you for taking the time to review this matter. I would appreciate timely communication moving forward.

12/6/2025

We regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 498-6666. We look forward to hearing from you.

Business Response

GREEN BAY, WI

Theodoros S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/26/2025

The staff are very courteous and very friendly. This being my third purchase (a Certified pre-owned 2007 Yukon in 2009, my 2021 Silverado purchased new 8/2021 and my current new 2026 Silverado) all have resulted in a pleasant experience with this dealership. I wish my local dealership in Sturgeon Bay would have the same experience as Bergstrom. This is the reason why I would only shop at Bergstrom.

Amara Wheelock

11/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

Sturgeon Bay, WI

Eric H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/1/2025

Service was fast and transparent. The experience was hassle free.

12/2/2025

Eric, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Jason Q|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/2/2025

Joe Rose was amazing! It was snowing that day and I told Joe what truck I would be interested in. When I got there Joe had the truck pulled out front and the snow cleaned off

Joe Rose

12/3/2025

Jason, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

Appleton, WI

Valerie B|2025 Chevrolet Trax

Confirmed Service Customer

12/2/2025

Everything went perfectly (as usual)!! Everybody is always very friendly, and they pay attention to what I ask them to do (I have a few quirks!) Thanks for the great service!! :)

12/3/2025

Valerie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Howard, WI

Mary D|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

Everyone was helpful and thorough!

Kimberly Sprangers

12/6/2025

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Cecil, WI

Kathleen F|2018 Chevrolet Traverse

Confirmed Service Customer

12/5/2025

Vanessa was very helpful and polite.

12/6/2025

Kathleen, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay - Service! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Adam T|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

12/5/2025

Tommy love answered all my questions and it was very easy

12/6/2025

Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! We look forward to your next visit! Take care!

Business Response

DENMARK, WI

Mike C|2023 Chevrolet Tahoe

Confirmed Service Customer

12/5/2025

Great service and done in a timely manner.

12/7/2025

Mike, we really appreciate your feedback! Thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

Green Bay, WI

Carolyn B|2022 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

I was in for routine maintenance. The gal that checked me in was very friendly and knowledgeable. They got me in and out within an hour. Very good service and very happy with how I was treated.

12/10/2025

Carolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Robert V|2023 Chevrolet Colorado

Confirmed Service Customer

12/9/2025

Great job, excellent service department

12/10/2025

Robert, we appreciate your positive review about your recent experience with us! If you have any questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Bernard F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/9/2025

It was fine

12/10/2025

Bernard, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Green Bay, WI

Ken D|2017 Chevrolet Colorado

Confirmed Service Customer

12/10/2025

Vehicle was serviced quickly and staff was very professional especially Jared.

12/11/2025

We are very happy to have provided you with such a positive experience! Thank you for choosing Bergstrom Chevrolet of Green Bay - Service and we hope to see you again.

Business Response

GREEN BAY, WI

Jean M|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

I was treated with respect. Wasn't given the run around or told that additional problems with my vehicle as I have had this happen in the past at other dealerships that try to intimidate women thinking they don't know anything about cars or do research. Thank you

12/11/2025

Jean, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Jamie C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/10/2025

They determinedetermine what was going on with my truck and were able to get it fixed for me and got me on my way! Tommy was awesome to work with.

12/11/2025

Jamie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Joann V|2020 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

You always do a great job on my car. I am so grateful. I have been working with Broadway/Bergstrom for 25/30 years.

12/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

James R|2024 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

Only complaint is phone rang 8 times before being answered

12/14/2025

James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 498-6666 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

DE PERE, WI

Lyle B|2012 Chevrolet Impala

Confirmed Service Customer

12/8/2025

Top notch service department work done on my vehicle.

12/9/2025

Lyle, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OCONTO, WI

Destiny M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/8/2025

Andrew in the Collision kept little to no communication with me and keeping me updated on my vehicle. I received my truck back with my seat still broken and a half working taillight.

12/9/2025

Destiny, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 498-6666 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ONEIDA, WI

Nicole J S|2020 Chevrolet Traverse

Confirmed Service Customer

12/10/2025

Isaiah was helpful and provided great customer service. I was in and out for my oil change in under an hour.

12/8/2025

Nicole, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DE PERE, WI

Jeffrey M|2020 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

20+ year customer and service continues tone great!

12/11/2025

Jeffrey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANITOWOC, WI

Ronald K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/10/2025

Brian Farley was very courteous and answered any questions I had. I would recommend Bergstrom to anyone looking for a new vehicle.

Brian Farley

12/11/2025

Ronald, we really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

Business Response

Kewaunee, WI

Cindy C|2025 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Great service

12/13/2025

Cindy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

Cedarburg, WI

Michael H|2025 Chevrolet Blazer

Confirmed Service Customer

12/11/2025

Excellent Service by the Chevy Team!

12/12/2025

Michael, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

DE PERE, WI

Mark B|2025 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

Got the repaired done in a timely matter. Hand service was excellent.

12/12/2025

Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Abrams, WI

John O|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

I was in and out in 35 minutes for an oil change. Fastest ever.

12/13/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

12/13/2025

Great service and knowledge and helpful staff and friendly that why I keep being a loyal customer

12/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Ashwaubenon, WI

Terry E|2024 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

It went very efficiently and my service advisor was extremely courteous and friendly.

12/16/2025

Terry, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW FRANKEN, WI

Gerald S|2021 Chevrolet Spark

Confirmed Service Customer

12/15/2025

MIchele and Derek are to commended for their help in resolving my issue. They are a big part as to why Bergstrom is so successful. I can't Thank the 2 of them for their expertise.

12/16/2025

Jerry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

John K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/16/2025

Carlos was the sales associate that I worked with and everything was exactly as I hoped it would be

Carlos Martin

12/18/2025

John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Wisconsin Rapids, WI

Michael L|2026 Chevrolet Blazer

Confirmed Sales Customer

12/17/2025

Got me exactly what I needed quickly without any problems

Casey Dennis

12/18/2025

Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Marinette, WI

Dave C|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/17/2025

The service was completed efficiently and on time.

12/18/2025

Dave, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Keshena, WI

Natasha S|2019 Chevrolet Trax

Confirmed Service Customer

12/17/2025

Overall, my experience was good. Shawn is professional, kind, and easy to work with. He made sure I understood everything and treated me with respect. I appreciate his help and look forward to continuing to work with him.

12/18/2025

Natasha, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Lynn C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Joe Rose was our sales person. He was organized, polite and thorough. The process went very smooth. Love my Silverado!

Joe Rose

12/18/2025

Lynn, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

Pulaski, WI

Bret J|2009 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

Excellent customer service provided! Was given an appointment within 24 hours of calling!

12/14/2025

Bret, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GREEN BAY, WI

Patrick W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/13/2025

The sales man was polite and informative.

Brandon Murray

12/14/2025

Patrick, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Hilbert, WI

Shimron H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Always polite and do a good job.

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Corrine P|2019 Chevrolet Tahoe

Confirmed Service Customer

12/16/2025

I was able to make an appointment and get in right away. Everyone I dealt with was very courteous and knowledgeable. Service was quick and thorough. I also appreciated receiving the inspection reports. The email and text reminders for my appointments was also appreciated.

12/17/2025

Corrine, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Krakow, WI

Nicholas V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/16/2025

My experience was great!

Kimberly Sprangers

12/18/2025

Nicholas, thank you for sharing your positive experience! We hope to see you soon!

Business Response

De Pere, WI

Jennifer C|2026 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Everything was great till I started driving home and my tire sensors started going off

12/18/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (920) 498-6666 at your earliest convenience and we will do our best to resolve this with you.

Business Response

Niagara, WI

James B|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/17/2025

Don’t like your new policy that I need an appointment to get my oil changed

12/18/2025

We appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

SEYMOUR, WI

Consuelo R|2026 Chevrolet Traverse

Confirmed Sales Customer

12/18/2025

Everyone was friendly and very helpful

Steven Bath

12/19/2025

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Oneida, WI

Robert S|2025 Chevrolet Blazer

Confirmed Service Customer

12/18/2025

Service Dept. associate Tate was a very helpful and informative. The mechanic and his video I liked very much. Shop noise at that time was minimal.

12/19/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Wallace, WI

Chad T|2026 Chevrolet Traverse

Confirmed Sales Customer

12/18/2025

The salesman was professional, and very patient as I was making up my mind to purchase the vehicle or not. I would buy from Bergstrom again.

Kimberly Sprangers

12/19/2025

Chad, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Michael M|2022 Chevrolet Suburban

Confirmed Service Customer

12/19/2025

Very friendly, fast service!

12/21/2025

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

De Pere, WI

Harry H|2026 Chevrolet Colorado

Confirmed Sales Customer

12/19/2025

Met with Bill Sullivan, vehicle we were interested was not on the lot. After checking others, we found are new purchase. Got a great trade in price, got a spray in bed protection and bed cover for a great price! We are very happy with our possible last vehicle! Now, Just have to figure out all the new bells and whistles! Been coming to you since you were Stromberg's! Already giving Bill's name to others,

William Sullivan Jr.

12/21/2025

Harry, thank you for your kind review; we are happy to pass along your comments to the team here at Bergstrom Chevrolet of Green Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Appleton, WI

Earl N|2022 Buick Envision

Confirmed Service Customer

12/19/2025

Oil change & tire rotation, in & out quicly

12/21/2025

Earl, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Lisa T|2026 Chevrolet Trax

Confirmed Sales Customer

12/22/2025

Honest, helpful, and friendly from the moment we walked into the dealership

Brandon Murray

12/23/2025

Lisa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

De Pere, WI

Kris B|2025 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Friendly and prompt service, Dennis always has a smile on his face and always makes sure I'm happy with my vehicle.

12/22/2025

Kris, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Suamico, WI

Karen B|2022 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

Service representative was very knowledgeable and pleasant.

12/22/2025

Karen, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Todd M|2026 Chevrolet Traverse

Confirmed Sales Customer

12/23/2025

The process was very simple and efficient. Everybody I dealt with at the dealership was friendly and welcoming.

Steven Bath

12/24/2025

Todd, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Business Response

Bellevue, WI

Craig D|2025 Chevrolet Tahoe

Confirmed Service Customer

12/19/2025

Vanessa was friendly and effidient.

12/21/2025

Craig, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Wrightstown, WI

Kathryn V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/19/2025

It was my first time here but the experience was made easier than my previous purchasing experiencing at another dealership.

Steven Bath

12/22/2025

Kathryn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Manitowoc, WI

Michelle H|2026 Chevrolet Suburban

Confirmed Sales Customer

12/19/2025

Excellent service every time thank you Alec

Alec Vinger

12/22/2025

Michelle, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

De Pere, WI

Kristina K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/19/2025

Joe was extremely helpful from start to finish. He was very patient while I decided which vehicle I wanted to purchase as well as finding the perfect one and getting it to the Green Bay location for me. He did a great job explaining all the bells and whistles during my pick up appointment. Great communication from start to finish and after, Thank you!

Joe Rose

12/22/2025

Kristina, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

George N|2015 GMC Yukon

Confirmed Service Customer

12/23/2025

Everyone was courteous and the service was prompt for the amount of work completed.

12/24/2025

George, your satisfaction is our top priority. We hope you have a great day!

Business Response

DE PERE, WI

Michael Z|2026 Chevrolet Traverse

Confirmed Service Customer

12/23/2025

Service staff were wonderful. They recommended the right tires for the type of the auto and type of areas I drive in during winter (snow/ice) and also deep southern areas (large storms of large amounts of rain at times and also the type of highways. I needed to have the tire sold for a fair cost, installed and ready completed in two hours. And then I was on my way in a very time manner.

12/24/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MARQUETTE, MI

Ayham A|2018 Chevrolet Colorado

Confirmed Service Customer

12/24/2025

The service department was very good ,

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Gerome M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/28/2025

Smooth transaction

Christopher Krause

12/29/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Mike C|2023 Chevrolet Tahoe

Confirmed Service Customer

12/23/2025

Always great service!

12/24/2025

Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Van'S Lumber Custo V|2017 Chevrolet Cruze

Confirmed Service Customer

12/24/2025

Very friendly and gave us great advice! Car looks great too!

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

LUXEMBURG, WI

Jashawn W|2020 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

Shawn was very approachable and had great energy to serve my needs in regards to my vehicle.

12/25/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Green Bay, WI

Nick K|2019 GMC 1500 Sierra

Confirmed Service Customer

12/29/2025

Kept me well informed of what was going on with my truck.

12/30/2025

Nick, we really appreciate your positive review! We hope to see you soon!

Business Response

DENMARK, WI

Mitchell W|2025 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

Great customer service, everyone was friendly and helpful.

12/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Lois H|2020 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Fast, friendly competent service. I highly recommend Bergstrom for ALL of your automotive needs.

12/31/2025

Lois, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have an amazing day!

Business Response

Oneida, WI

Kevin H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

The service was on time and very friendly staff

12/31/2025

Kevin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DE PERE, WI

Logan L|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Brian was very easy to work with and made things go smoothly. He was not pushy and did not try to upsell me anything I did not want, which I appreciate. Will most likely be going back in the future.

Brian Farley

1/1/2026

Logan, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Shawano, WI

Brett N|2023 Chevrolet Suburban 1500

Confirmed Service Customer

1/1/2026

Tate was amazing! Awesome experience

1/2/2026

Brett, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay - Service

Business Response

APPLETON, WI

Chad L|2018 Chevrolet Equinox

Confirmed Service Customer

12/29/2025

15Dec25 Equinox needed some lift gate repair, everything went really well and everyone was great! They even finished and went beyond my expectations! Thank you so much, I appreciate the work and care you showed.

12/30/2025

We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Kathryn J|2026 Chevrolet Equinox

Confirmed Sales Customer

1/1/2026

Everything went fine.

Steven Bath

1/2/2026

Kathryn, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Ironwood, MI

Francine S|2024 Chevrolet Equinox

Confirmed Service Customer

1/2/2026

Always a pleasure. Never thought I would say that about taking my car to the shop. Fast, efficient, even a text is sent when the car is with the mechanic. I was late because of the snow, no problem. Thank You 🙏 Thank You.

1/3/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Kim L|2025 Chevrolet Suburban

Confirmed Sales Customer

1/2/2026

Bought a Suburban, they delivered and no gas. Had to fill up as soon as I drove 3 miles from my house. Head phones were suppose to be in car and they were not in there. Said the Suburban had 7 miles on it at point of sale. It had over 1300 miles but still listed as new. Put $500 down to hold the Suburban until I got financing from the bank. The $500 check was cashed but never put on any paperwork or taken off the purchase of the Suburban. Sat in the lobby over 1 hour waiting for paperwork. Another employee took care of everything I needed within 5 minutes. Love the Suburban but not the customer service. You would think they would value a customer that just paid over $80,000 on a vehicle.

Brian Farley

1/3/2026

Kim, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 498-6666. We look forward to hearing from you.

Business Response

Oneida, WI

Nevin N|2024 Chevrolet Colorado

Confirmed Service Customer

1/2/2026

Bergstrom did a great job on my truck very flease

1/3/2026

Nevin, we are very happy we could provide you with a positive experience! Thank you for choosing Bergstrom Chevrolet of Green Bay and we hope to see you again.

Business Response

DE PERE, WI

Lyle B|2012 Chevrolet Impala

Confirmed Service Customer

1/5/2026

Excellent

1/6/2026

Lyle, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OCONTO, WI

James P|2024 Chevrolet Blazer

Confirmed Service Customer

1/5/2026

I had the oil change and was on my way

1/6/2026

James, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Business Response

GREEN BAY, WI

Linda V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Friendly staff

1/7/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Jeffrey M|2021 Chevrolet Colorado

Confirmed Service Customer

1/3/2026

Mr. Love is very professional.

1/4/2026

Jeffrey, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Colin H|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

Brandon was great to work with, very efficient with our time as well

Brandon Murray

1/5/2026

We're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

De Pere, WI

Robert E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

Great to people to work with and not at all pushy

Steven Bath

1/5/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Green Bay, WI

Jennifer L|2018 Chevrolet Trax

Confirmed Service Customer

1/5/2026

Oil change and tire sensor replaced

1/5/2026

Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Abby R|2021 Buick Encore GX

Confirmed Service Customer

1/6/2026

Quick, easy and painless

1/6/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Roberta C|2021 Chevrolet Traverse

Confirmed Service Customer

1/7/2026

Great Service, Love the new coffee machine!

1/8/2026

Roberta, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Suamico, WI

Robert S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

Steve was fantastic, he listened to me, got me my price with no BS, straight shooter!

Steven Bath

1/8/2026

Robert, we want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Bergstrom Chevrolet of Green Bay

Business Response

Iron Mountain, MI

Monica G|2021 Chevrolet Blazer

Confirmed Service Customer

1/8/2026

Bergstrom service department is extremely efficient and wants to please every customer!

1/8/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

William S|2016 Chevrolet Colorado

Confirmed Service Customer

1/9/2026

Very professional service

1/9/2026

William, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

GREEN BAY, WI

Lacee G|2023 Chevrolet Tahoe

Confirmed Service Customer

1/9/2026

Shawn is fantastic to work with. Oil change and tire rotation along with the car wash we’re all done in an hour!

1/9/2026

Lacee, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Jerry W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/9/2026

Very good

1/9/2026

Jerry, thank you so much for the positive review! We hope you have a great day!

Business Response

Green Bay, WI

Michael W|2021 Chevrolet Equinox

Confirmed Service Customer

1/10/2026

It was great!

1/11/2026

Michael, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MARIBEL, WI

Dean K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

All good

1/15/2026

Dean, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GREEN BAY, WI

Deborah V|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/15/2026

Very efficient and good customer service!

1/15/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Green Bay, WI

Heather P|2020 GMC Terrain

Confirmed Service Customer

1/15/2026

My car was looked at and serviced in a timely manner. The extended warranty wouldn't cover the problem, but my service advisor found a coupon to save us some money.

1/15/2026

Heather, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Lena P|2025 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Got no Tex on how the fixing of my car was going I had to call find out then the day of pick pick up on cold windy dark night ice parking lot to get my car am 68 years old with bad legs why does older person has walk that far on ice to get there car

1/16/2026

Lena, we regret to hear that you had this experience with us. Here at Bergstrom Chevrolet of Green Bay - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (920) 498-6666 to discuss ways we can better serve you in the future.

Business Response

Bellevue, WI

Patrick H|2026 Chevrolet Equinox

Confirmed Sales Customer

1/15/2026

We felt Joe Rose was very easy to work with and had a pleasant demeanor. He answered our questions in a very straightforward and understandable manner.

Joe Rose

1/16/2026

Patrick, we're happy you found our staff to be so supportive during your experience here at Bergstrom Chevrolet of Green Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Green Bay, WI

Jim G|2018 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Very friendly and quick service

1/16/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUAMICO, WI

Judith O|2026 Chevrolet Traverse

Confirmed Sales Customer

1/8/2026

Great, went very smoothly.

Brian Farley

1/9/2026

Thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

Escanaba, MI

Brian W|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/9/2026

Your service department lacks communication with other departments. Service advisor does not respond to text messages, claims he does not receive the messages unless the vehicle is in the garage for service. If true, a link to text should not be included under the advisors name in the appointment email. I had the vehicle in the collision center and needed the breaks looked at. Service could not look at the vehicle. Left Bergstrom and went down the road to another dealer not only got the brakes inspected but an oil change within an hour.

1/10/2026

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (920) 498-6666 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

PULASKI, WI

Steven R|2024 Chevrolet Malibu

Confirmed Service Customer

1/14/2026

It was fast and convenient. All the people in the service department were right on top of things. Thank you for your excellent service.

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Two Rivers, WI

Arthur K|2018 Chevrolet Equinox

Confirmed Service Customer

1/17/2026

Every thing went well.

1/17/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Paul A|2013 Chevrolet Tahoe

Confirmed Service Customer

1/18/2026

All went very well; I showed up before my scheduled time and completed the maintenance on my vehicle quicker than I thought.

1/18/2026

Paul, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Tyler B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Great buying process Sales Rep Brandon was exceptional

1/20/2026

Tyler, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!

Business Response

HOBART, WI

Theresa C|2020 Chevrolet Trax

Confirmed Service Customer

1/19/2026

I never have a problem your service advisor Shawn Stegall is always so helpful, nice and friendly. It’s a pleasure to know that when I bring my car in for service Shawn’s smiling face is there to take care of me. Thanks Shawn

1/20/2026

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SUAMICO, WI

Vijay P|2024 Chevrolet Suburban 1500

Confirmed Service Customer

1/16/2026

Great customer service

1/16/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Lisa G|2020 Chevrolet Traverse

Confirmed Service Customer

1/16/2026

Always easy to get things done

1/17/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

DE PERE, WI

Lawrence P|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

Surprised that oil changes now require an appointment. Previously was told they could not be scheduled in advance. This should have been communicated with other mailings showing discounts that are sent frequently. The work was satisfactory. But I had to wait 2 hours because I didn’t have an appointment. That seems excessive.

1/20/2026

Lawrence, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (920) 498-6666.

Business Response

Green Bay, WI