Frequently Asked Questions

Choosing the best Chevy SUV depends on your needs, preferences, and lifestyle. Whether you're looking for a compact SUV like the Chevrolet Equinox, a family-friendly option like the Chevrolet Traverse, or a more rugged vehicle like the Chevrolet Tahoe, your local Chevy dealership should have a team of sales professionals that can help evaluate what's right for you. At Bergstrom Chevrolet of Green Bay, our knowledgeable team is happy to help you explore the options, assess your driving habits, and find the perfect Chevy SUV for you.

Chevrolet MyLink is a smart, intuitive infotainment system that allows you to connect your smartphone and other devices to your vehicle. With features like Apple CarPlay and Android Auto, you can easily access apps, music, maps, and other content directly from your vehicle's touchscreen. MyLink enhances your driving experience by offering hands-free control, making it easier and safer to stay connected on the road.

When it comes to used Chevy trucks, the Chevrolet Silverado 1500 is one of the best options available. Known for its durability, towing capacity, and strong performance, it's a great choice for those who need a reliable workhorse or an all-around versatile vehicle. If you're interested in a used truck, Bergstrom Chevrolet of Green Bay offers a variety of pre-owned Silverado models to fit your needs and budget.

A Chevy Certified Pre-Owned (CPO) vehicle has undergone a comprehensive inspection by a certified technician and meets Chevrolet's strict standards for quality and condition. CPO vehicles come with additional benefits, such as extended warranties, roadside assistance, and a vehicle history report, giving you peace of mind knowing you're driving a high-quality, reliable pre-owned vehicle.

Yes, you can lease a Certified Pre-Owned Chevy vehicle. Leasing a CPO car allows you to enjoy the benefits of driving a nearly new car with the added value of a lower monthly payment compared to traditional financing. At Bergstrom Chevrolet of Green Bay, we can guide you through the leasing options available for Certified Pre-Owned vehicles to help you find the right solution for your budget and driving needs.

A closed-end auto lease is a lease agreement where you agree to return the vehicle at the end of the lease term without owing additional money, as long as the vehicle is within the agreed mileage limit and is in good condition. This type of lease gives you the flexibility of not having to worry about the vehicle's residual value at the end of the lease, making it a great option for many drivers who want to avoid long-term ownership. Be sure to check with our incredible Finance Department team to see what leases are available to you.

The primary difference between financing and leasing a vehicle is ownership. When you finance a car, you're taking out a loan to buy the vehicle, and once you've paid off the loan, you own the car. With leasing, you're essentially renting the vehicle for a set period, making monthly payments without owning the car at the end of the lease. Financing is ideal if you want to keep the vehicle long-term, while leasing is a better option if you prefer driving a new car every few years.

Yes, many car dealerships, including Bergstrom Chevrolet of Green Bay, offer financing options for buyers with bad credit. We work with a network of lenders who specialize in providing financing for individuals with less-than-perfect credit. Our finance team is dedicated to helping you explore all your options and find a solution that fits your budget, even if your credit history is not ideal.

The best time to trade in your vehicle is typically when it still has a high resale value, which is usually before it has a lot of miles on it or major wear and tear. Trading in your vehicle before it becomes too old or starts requiring expensive repairs can help you get the best trade-in value. Be sure to keep an eye out for any special trade-in offers that might become available at Bergstrom Chevrolet of Green Bay as well!

Yes, you can trade in a vehicle that needs repairs. While the value of your trade-in may be affected by its condition, we will still assess your vehicle and offer a fair trade-in value based on its current state. At Bergstrom Chevrolet of Green Bay, we make the process easy and transparent, ensuring you get the best possible offer, even if your car requires some repairs.

Scheduling your vehicle for maintenance is easy with our online schedule service form. Request an appointment for your vehicle by selecting your desired service time and choosing the services you need. If you prefer, you can also give our service department a call at 920-283-0782. One of our technicians will help you find a convenient appointment time. Our goal at Bergstrom Chevrolet of Green Bay is to make the repair process as hassle-free as possible for all customers.

Your vehicle's manufacturer will provide guidelines on when to change the oil, typically every 3,000 to 7,500 miles depending on the make and model. Additionally, your vehicle may display an oil change warning light or notification on a dashboard display when it's time. At Bergstrom Chevrolet of Green Bay, we recommend scheduling regular oil changes to maintain your vehicle's performance and ensure it runs smoothly for years to come.

When you lease a vehicle, you are responsible for routine maintenance, including oil changes, tire rotations, and other recommended services. However, some leases may include maintenance plans or service contracts that cover specific services during the lease term. It's always a good idea to check the terms of your lease agreement to understand what maintenance is covered.